Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
1520 customer reviews
5 Stars
52%
4 Stars
18%
3 Stars
7%
2 Stars
5%
1 Stars
18%

Filtered to: 1 Star Ratings

Emileekatelyn


Third Party Review
Reviewed: 2024-08-17
Terrible printer

If I could give 0 stars I would. It takes hours sometimes to get one page you need to print. It always has error messages no matter what you do. It’ll print a random document from the past that you aren’t even trying to print. It won’t connect to the internet no matter what you do.


tina


Third Party Review
Reviewed: 2024-08-17
DO NOT BUY

This is truly the worst printer i have ever encountered. I am a young tech savy person. I could NOT connect this printer for the life of me. No where in the manual does not mention you need an app to set up the printer. OKAY, great I set it up finally. Now it wont print. each time I turn it on to print. It errors any time I go to print. Then goes offline and wont connect again. After a million retrys I am able to finally get the thing to connect. I go to print. error. offline again and wont reconnect. cant run diagnostic either because when its online its ready to print and goes offline as soon I hit any thing. I feel like they OWE me money for attempting to use this piece of trash.


Out of ink


Third Party Review
Reviewed: 2024-08-17
Waste of money

Total scam. Difficult to use, barely prints any document on the first go. Ran out of ink after one day despite printing very little. What a joke of a product.


Wifeofablerb


Third Party Review
Reviewed: 2024-08-17
Hate this thing

I hate this printer with a passion. I am a homeschool mom and have needed to print quite a few things to prepare for the school year. It runs out of ink SO fast, despite the free 6mo subscription I’ve still spent more money on the ink than I have the printer at this point. And then it quits or something on top of it all every few pages. It doesn’t print double sided so I’m having to baby it and it’s incredibly frustrating to have to unplug it and replug it every five pages as that seems to be the only thing to make it go, and the garbage app doesn’t tell me anything as to why it won’t work. Says it’s ready, it’s connected, it has ink. So why isn’t it working? Who knows. I’m incredibly frustrated.


Slowest printer EVER


Third Party Review
Reviewed: 2024-08-17
so sloooooow

This printer took 5 minutes to print 1 page. it is AWFUL.



DJ


Third Party Review
Reviewed: 2024-08-17
Piece of JUNK

This printer is terrible! Worked fine after I set it up and now it will not connect to wifi and status is showing as offline. I've tried everything to get this piece of junk to print. Do not buy this!


kikki


Third Party Review
Reviewed: 2024-08-17
Garbage

Absolute trash! WOULD NOT CONNECT!


Tay


Third Party Review
Reviewed: 2024-08-17
You get what you pay for

I can’t wait to buy a new printer and NOT THIS ONE - I’ve never had such an issue with an HP printer in my life. This is my second one. It NEVER wirelessly connects to anything and even when I plug it in to my computer and won’t read the printer. I can get a couple pages in once it does connect, then it can’t find it again!


Need more


Third Party Review
Reviewed: 2024-08-17
Horrible

Worse printer ever! Worked once and that is it. Never connects to the internet, i plugged using the usb 2.0 cable and not even like that it works


jayjay


Third Party Review
Reviewed: 2024-08-17
dont recommend

way to complicated when it comes to connecting to bluetooth and it doesn’t work half the time


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