Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
1520 customer reviews
5 Stars
52%
4 Stars
18%
3 Stars
7%
2 Stars
5%
1 Stars
18%

Filtered to: 1 Star Ratings

finn


Third Party Review
Reviewed: 2024-08-17
Don't buy!!

I wish I could give this printer zero stars!! The WORST printer I have ever owned!! It would not print clear, all letters and images had a shadow. There were streaks and smears everywhere! It NEVER would connect to my devices. I did all the troubleshooting, even contacting customer support and doing the steps all over again just for them to send me a new ink cartridge saying that was the issue, but surprise! The new ink cartridge did not fix the issue. Eventually it wouldn’t print at all anymore so in the dumpster it went. I got an Epson now and it paid for itself its first crispy clear print.


Jen


Third Party Review
Reviewed: 2024-08-17
Horrible

Constantly disconnects! It’s such a nightmare trying to get it to work.


Having a difficult time


Third Party Review
Reviewed: 2024-08-17
Can’t set up

I am having a terrible time setting it up I have a windows 10 computer and it keeps saying I cannot set it up


Peter mepham


Third Party Review
Reviewed: 2024-08-17
How can i review a product that doesnt work.

I bought my 2710 printer over 3 weeks ago but doesn't work and is yet to print a page for me.


Calamine


Third Party Review
Reviewed: 2024-08-17
Hours of fighting set to print

Online diaster to set up.



bsnyddd


Third Party Review
Reviewed: 2024-08-17
Do NOT buy this printer..

I purchased this printer in April 2023, now it’s October and for 3 weeks I’ve been trying to get it to print and there’s been connectivity issues. I’ve been on the phone with HP tech support for a collected 4 hours and they keep having me do the same things over and over and no one knows why it isn’t working. They’re also trying to avoid issuing the warranty at all costs. Just don’t do it. This WiFi connectivity is apparently a common issue with these printers from everything I’ve read online.


boy mommy 2


Third Party Review
Reviewed: 2024-08-17
Do not buy

Worse connection issues everrrr Customer service is horrible Printer misprint


jkeg


Third Party Review
Reviewed: 2024-08-17
Ink Issues Constantly!

This printer has been a huge waste of money!!! It worked until it ran out of ink. Bought new ink from Target and the black didn’t load so had to get more new ink. Now we can’t use it because it gives us an error message saying we need to use the starter ink cartridges to set it up! It was already set up!!! We went through the starter ink cartridges and now we basically have a non working printer. This was supposed to be an easy and reliable printer and we basically threw our money away and can’t get any support to get it to work.


Lara G


Third Party Review
Reviewed: 2024-08-17
Doesn’t recognize paper, so good luck printing..

This is the second HP printer I have had to return because it wouldn’t recognize there was paper in the Tray. I even bought HP paper. Wouldn’t print 1 sheet. I’m done with this brand.


cristene


Third Party Review
Reviewed: 2024-08-17
AWFUL printer - never buy - this could be the printer from office space...

No matter what this printer will not print. ever. unless it's printing its own printer information page. seriously. you can have multiple advanced degrees and this printer will not print for you. I am about to have an office space moment with it.


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