Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
1520 customer reviews
5 Stars
52%
4 Stars
18%
3 Stars
7%
2 Stars
5%
1 Stars
18%

Filtered to: 2 Star Ratings

Dina


Third Party Review
Reviewed: 2024-08-17
Only prints 1-sided documents

This does not print 2-sided documents!!! Which is inefficient and costly (paper), for me this was a huge dealbreaker and I ended up returning it for another printer. Setup was easy and otherwise printed decently.


Heidi3michael


Third Party Review
Reviewed: 2024-08-17
Not user friendly

Pain in the rear to get operational. HPs products ease is use slipping.


Mike


Third Party Review
Reviewed: 2024-08-17
Disappointing.

Holds little paper. The directions to connect wirelessly are very incomplete/vague. HP support sucks. It took about 5 hours to finally get it.


Napolean


Third Party Review
Reviewed: 2024-08-17
instructions

the operation control buttons have no instructions , the printer works fine but the instructions aren't


No names left I can use


Third Party Review
Reviewed: 2024-08-17
Very un-user friendly and impossible to use!

Bring back plug'n'play! Impossible to install and use!



GardenGirl44


Third Party Review
Reviewed: 2024-08-17
It's ok for a low end printer

It's ok for a low end printer. Set up ran into several problems. Tech help was hit and miss. Took several calls. Now it does basic printing fine.


Meow


Third Party Review
Reviewed: 2024-08-17
Printer was never found

I had so much trouble getting it connected to my WiFi. I was here for hours, I thought maybe it was my wifi connection. I returned it bought a different printer and it connected it minutes! I returned it the next day and my money for the warranty wasn’t refunded. Because I bought it online.


Rou


Third Party Review
Reviewed: 2024-08-17
Mandatory subscription?

I purchased this printer a few days ago because it’s small and seems to be able to do job. I print very few pages per month, maybe 10-15 black and white. I’m trying to set it up and connect to WIFI. I have followed the instructions and downloaded the hp app for iPad. It’s forcing me to do a monthly or annual ink subscription! I s this mandatory or can I decide to buy the ink myself as needed? There’s no 800 number to talk to anyone and get help!


Deniseplease


Third Party Review
Reviewed: 2024-08-17
Usually love hp

Difficult to setup given its not a touch screen. Wont let you enter ip address


Jomow


Third Party Review
Reviewed: 2024-08-17
ordering this HP printer was a bad choice.

I had had a Cannon printer before and wish I had ordered one again, but I wanted to go cheaper. First of all the paper wouldn't go in and it's still an issue. I've finally printed some documents, but the color isn't right. On the positive side it does seem to be a little faster than my old one. Ive already invested in it, so guess I'll keep it, BUT DON'T RECOMEND IT.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!