Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
1520 customer reviews
5 Stars
52%
4 Stars
18%
3 Stars
7%
2 Stars
5%
1 Stars
18%

Filtered to: 2 Star Ratings

Maxwell S.


Third Party Review
Reviewed: 2024-08-17
Inadequate

This unitp provides only the minimal features. I returned it and bought an hp 6400e intead. Cost a little more but met my needs.


JSQUARD


Third Party Review
Reviewed: 2024-08-17
Great but…

Great but not compatible with slightly older operating systems (5 years older) which is sad given its a great printer otherwise. Other thing is it took quite some time to set up through the app. Kept lagging. But it’s reliable and a good little printer for everyday needs.


mary ann van ham


Third Party Review
Reviewed: 2024-08-17
make it simple

the process to set up was long and hard.


serena


Third Party Review
Reviewed: 2024-08-17
Terrible set up!

The most confusing set up I have ever experienced in my life. Have owned many printers and this is just beyond convoluted to set up. The wifi connection always says its not connected but then sometimes prints anyway. Would not recommend this for ease of set up. Print quality is fine.


mmmmfth


Third Party Review
Reviewed: 2024-08-17
not doing what it says

i got it almost set-up and it wouldn't let me use the ubs port without wifi



Gia San


Third Party Review
Reviewed: 2024-08-17
Not a great printer.

Not really pleased with this printer so far. It skips pages when printing (you will have to print pages separately when you see they are not there), and it is annoying having to confirm that I need to print a file twice. It often stops saying it needs to be updated or recalibrated yet again. We are only using it for light printing at the house, what makes having to double check prints every time kind of annoying.


Ruby Miller


Third Party Review
Reviewed: 2024-08-17
Misinformation on website?

CONTRARY TO SPECS ON WEBSITE this printer will NOT run on Windows 7!!!!!


Disappointed


Third Party Review
Reviewed: 2024-08-17
Disappointed

I assumed HP would make a good printer. I was wrong. This printer is incredibly slow, and is unable to connect when I need to use it. Not to mention the ink cartridges are small and don't last very long.


Selene


Third Party Review
Reviewed: 2024-08-17
You get what you pay for !!!!

It was a pain to set it up but once that was over everything worked just fine and gets the job done but I do have to warn that the printing quality is not the best and the image comes blurry


AJDD


Third Party Review
Reviewed: 2024-08-17
It's a messy procedure.

It doesn't hold enough paper and it shoots the paper to the floor which scatters everything all over the place.


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