Even if you jump through all the subscription and Instant Ink hoops, this printer just won't work. It's not worth the hassle. I've printed about 15 pages total and it's taken me easily 7 or 8 hours of fussing with this machine to get those 15 pages. Buy another brand, please. Purchased this from Target in June 2023 when my old (Canon) printer died. From the beginning, this printer simply did not want to work. I started out subscribed to Instant Ink and used the Instant Ink cartridges, but could only print once before the printer would stop working. The only workaround was to uninstall the HP Smart app on my laptop and reinstall it every time I used it. After cancelling Instant Ink in January 2024, I went to regular non-Instant Ink cartridges. First, the printer and the app wouldn't recognize those cartridges. Then when I had important papers to print and NEEDED the printer ASAP, I decided to sign back up for Instant Ink and installed new, unused Instant Ink cartridges per instructions. The app said I was ready to print but the webpage said my subscription wouldn't start until I installed new cartridges. I did! Then I discovered that HP had sent an email confirming my new Instant Ink subscription and then, 25 seconds later, had sent one saying I had just cancelled that new subscription. I hadn't. At this point I gave up trying to get it to work, so I bought a different printer from another store and another brand (Canon, a flimsy machine that looked like it was a beat-up return to the store) for half the price and it worked without problem. If your brand-new pricey printer doesn't work as well as a cheap used printer that's made of the flimsiest plastic possible, then the problem is you.

This is the biggest piece of junk and i am really mad I spent any money on it! I am very disappointed! I had a cheaper one by HP that worked way better. This one won't connect! Also when my daughter does get it connected it doesn't print out right!!

Does not work as expected! The worst printer I have ever owned. takes multiple attempts to try and make it print and half the time it still doesn’t- or stops half way through what i’m printing. very frustrating.

After many failed attempts to find a fix to black lines printed over and over I found out that HP is aware of this issue with this printer. Whether you are trying to scan a document and print or print anything you've uploaded to the crappy software you have to use for the printer to work, the printer would randomly stop working and print full pages of black lines. HP does not provide a fix or warranty on this. Basically.. disposable piece of trash. DO NOT BUY!

Still not connected to my PC.

Don’t waste your money on this printer. Doesn’t work and is a waste of your time

I don’t have any great things to say about this. Looking into sending mine back .

Horrible printer! Will not connect to your phone! If it does it disappears right after you choose it. Worked a couple of times then just refused! Beware!!

Do not buy this printer. Invest in another brand. The printer has not worked since the day I bought it. The Wifi connection is weak , the printer is always “busy” and when it does print it’s just pixelated. Customer service takes forever to do anything, i was on the phone with them for 4 hours and nothing was solved i just gave up.

Garbage. Constantly loses connection to devices, customer service interactions take hours at a time. I could hand draw these documents faster than it takes me to get them printed.