Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
1520 customer reviews
5 Stars
52%
4 Stars
18%
3 Stars
7%
2 Stars
5%
1 Stars
18%

Filtered to: 2 Star Ratings

Shenna


Third Party Review
Reviewed: 2024-08-17
Heed my warning...Do not do it to yourself.

Don’t do it to yourself. I’m a teacher and I am already printing thing for the new year. I printed about 20 pages in black and white and it’s already low….I just bought new ink about 5hrs ago! I wonder if it’s low to make you sign up for instant ink….


FluffyCat4Us


Third Party Review
Reviewed: 2024-08-17
Hard to Sunc

Very hard to sync to WiFi. I returned it.


Kathyzski


Third Party Review
Reviewed: 2024-08-17
Not worth it!

I should’ve known better after I got the first printer and discovered someone must’ve returned it because nothing inside the box was in its original packages and the ink cartridges were already installed. I returned that one and got a new one, however, the printer was difficult to set up and link to my devices, after all of that, it started printing fine, but you have to manually turn paper over to do 2-sided printing (pain!!) then, after about 3 months, it started flashing errors and wouldn’t print. When I go to troubleshooting, it says it’s off line, but on my phone app, it says it’s connected, snd it still wouldn’t print. I took it back! I guess you get what you pay for.


Cheryl148


Third Party Review
Reviewed: 2024-08-17
Check the compatibility before ordering

My computer isn't compatible with the printer and I had no idea that it didn't when I ordered it. I'm sure it's a great printer as I loved my HP1400 which is the reason why I ordered this one.


Ntagddeal


Third Party Review
Reviewed: 2024-08-17
Don’t recommend

Very slow have trouble instantly upon set up



Sincerely Disappointed


Third Party Review
Reviewed: 2024-08-17
Won't connect to all types of wifi networks

The printer works fine but the product specs are misleading. Nowhere does it specify that this printer cannot connect to wifi networks with wpa3 security. I just assumed that a modern day printer would be able to do this. The printer also did not come with a USB cable to connect it directly to my computer, so I had to order a cable separately. I am annoyed that I will not be able to use the wireless printing feature, which is literally the reason that I bought this particular printer. If HP is incapable of making wireless printers that connect to all types of wifi networks, the very least that they can do is include a USB cable so you can actually USE the printer. Very disappointed.


swiec


Third Party Review
Reviewed: 2024-08-17
Sad experience

very difficult to connect with your devices


Erika


Third Party Review
Reviewed: 2024-08-17
Do not buy!

Never works properly. Bought for very simple printing, usually no more than 3 papers. Never works constantly have to trouble shoot. Now can not scan comes out completely blank with apparently no real solution.


cbr600


Third Party Review
Reviewed: 2024-08-17
Not happy

Bought this as my other printer wouldn't connect, even with paying for the "never run out of ink scheme"....waste of money as this one is exactly the same....Will NOT finish set up, and unable to get any sense out of the useless automated system. Sent email and no reply.


R Goodwin


Third Party Review
Reviewed: 2024-08-17
Good printer now the bad ink cartridge is sorted

I have had the printer for several weeks now and after finding that one of the ink cartridges supplied in the box with the printer was faulty and putting one of the two new ones sent a week later the printer is now working fine. That is the reason for my


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