Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.8 out of 5
1520 customer reviews
5 Stars
52%
4 Stars
18%
3 Stars
7%
2 Stars
5%
1 Stars
18%

Filtered to: 2 Star Ratings

Crissy


Third Party Review
Reviewed: 2024-08-17
Could have been great

I’ve had this printer for almost a year now. Very little use of it but anytime I did need it, there was a complication. Now I’ll need to replace it as the feeder isn’t properly pulling the paper. Seems like only one side is rolling to feed the paper in causing paper jams. I’ve tried to calibrate it but it’s no use. It could be a great printer but unfortunately not for our home.


Emmj


Third Party Review
Reviewed: 2024-08-17
Streaks

It was delivered quickly, but the first few pages had streaks. Not Good for a brand new printer and cartridges.


seaare


Third Party Review
Reviewed: 2024-08-17
Couldn't connect

Can't rate it because I couldn't get it to connect to my home Wi-Fi.


Amy


Third Party Review
Reviewed: 2024-08-17
Don't recommend

Keeps printing blank pages


P. Conely


Third Party Review
Reviewed: 2024-08-17
Just a copy machine

Basic copy machine at best. Had a 7300 that was discontinued and this was the replacement suggested for it. No comparison. Can’t do double side, can’t see screen to decipher problem



Lexi


Third Party Review
Reviewed: 2024-08-17
Do not buy-1 Year Review

I’ve owned this for exactly 1 year. I came here searching through my past orders to look at the warranty info. It lasted about 7 months before crapping out. It now constantly says there’s no paper, if it does print, it prints nearly blank despite having ink, and the WiFi rarely works.


smur2017


Third Party Review
Reviewed: 2024-08-17
Very frustrating

This printer produces quality prints, but you have to use an app to print from devices and it keeps disconnecting. Every time it disconnects, It is very difficult to reconnect and start printing again. I have gotten stuck in the middle of printing projects countless times. I still keep my old printer around to rescue me.


Tanburg24


Third Party Review
Reviewed: 2024-08-17
Bad buy

This printer worked fine until I had to get a new router. It won’t contact. I followed all instructions provided and it does not work. So I had to pay a Ethernet cord. So ridiculous but I was warned not to buy this. Lesson learned.


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