I'm not sure what people are posting about how great this thing shaves ice. I purchased ours about a week ago and have tried everything from making my own mold with a cup to contour the same bevel as the blade and opening to buying larger chunks of ice from the store and nothing worked. This thing does NOT "shave" ice. It spits out huge chunks of ice along with the semi-shaved ice shavings in the bowl. It flings water everywhere in about a 1.5' radius and puddles huge spots of water underneath it and around it. The machine itself is made very durable and of great commercial-style material. I did not try cutting veggies as it says, because I don't need it for that, but as far as "shaving" ice, it does not do a very good job. I'm returning mine and hopefully find something better.

Advertised as crushed ice — only makes shaved.

When I bought this item I posted 5 stars because it shaved the ice exactly how I wanted. However, months later I'm not understanding the bad reviews so I'm changing my rating. The ice crusher started to rust and leaves black stuff (looks like oil) in my ice. It was good while it lasted.