[This review was collected as part of a promotion.] First of all, this razor took about 3x longer to shave with than a regular razor. The one and only thing I liked was how quiet it was. Second, this razor does NOT provide a good close shave. I still have several longer hairs it just wouldn't catch, even after I stretched my skin several ways, tried to get the hair to stand up straighter, etc. and it just couldn't catch it, but it gave me some nice razor burn all around it. The trimmer on the back was utterly useless and did nothing. Really, this unit is junk.

[This review was collected as part of a promotion.] Been using it for about two months. Its less noisy and light but when it comes to a “clean shave”, my old philishave which is more than 10 years old, does a way better job.

[This review was collected as part of a promotion.] Product does not work. It does not charge at all. I tried many times.

Giving it 1 star review because they want you to use the app to use it

I bought this model on a whim. The user guide has information on lots of accessories which apparently aren’t for sale separately. I can’t buy a charge stand, nose hair trimmer, cleaner, etc. The only accessories for sale seem to be a beard trimmer and replacement blades. If I would have known, I would have chosen differently.

I have been a loyal customer of your product for over 30 years and you have lost this customer. I purchased the razer on 2-3-25, it does not save well and making clicking noise. I reach-out to customer service for help. I was told by the individual I need to reachout to Target and she is unable help. So the attached statement you provided to others is a joke. ATTACHED STATEMENT: If there is anything we can do to address the issues you've encountered, please reach out to our customer support team. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn’t convenient for you, you can also get in touch through our [support page](https://www.usa.philips.com/c-w/support-home/support-contact-page). We hope to restore your confidence in our products and continue to serve you in the future. Best regards, Philips Consumer Care

[This review was collected as part of a promotion.] Not happy with this product. This product is not shave very close. Been trying to get some information on it and no one seems to want to help.

I order new item, and received heavily used item and the charger does not work.

I bought this item as new, unfortunately it is not. It is either an open box, or returned item. The wires out of the plastic case. The box has custom tape. Also this is the second item I buy where it is used. The first item manual was faded and the box was open. I did not give a review to the first item and decided to give them a second chance. The issue is I never buy used Electronics and they should have advertised the item as open box or returned or used. I am very disappointed.

The item is incomplete, missing parts