Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
4.6 out of 5
781 customer reviews
5 Stars
77%
4 Stars
12%
3 Stars
4%
2 Stars
2%
1 Stars
4%

Filtered to: 4 Star Ratings

Andrea


Third Party Review
Reviewed: 2021-11-19
Perfect for ambiance

We love it! It does not heat well, but we have it in a large space. We bought it for the ambiance. It does not substitute a gas fireplace regarding to heat. We still love it.


pamela l.


Third Party Review
Reviewed: 2021-11-19
Haven’t installed yet

Put on the floor and secured... no way this heats a 400 sf room which are the exact dimensions of my living room , but it cuts the cold a bit .. would not recommend for heating a room , but pretty to look at


GG08


Third Party Review
Reviewed: 2021-11-19
Fire place ambiance

Easy install. Looks great creates a relaxing scene after a long day. Heat output is ok may take long time to warm room the motor is noisy & mood dampening. Not intrusively loud but audible constant noise that make you want to turn off the heat and just enjoy the scene. Would buy again for aesthetics.


OR


Third Party Review
Reviewed: 2021-11-19
Pretty but not much heat

Nice looking unit and looks impressive when lit but doesn’t put out much heat which is disappointing because that’s why I bought it. It was packaged very well for shipping and set up wasn’t too difficult. I like the thinner design which is what I needed for the space, Just really wish it would heat up a room.


Brian Hughes


Third Party Review
Reviewed: 2021-11-19
very nice unit with lots of colors & combinations

i do love all the colors and the sleek design of the unit. it was easy to install and very light. less then 2” lbs maybe. it’s held up well with no issues. my only complaint is the remote doesn’t work very well. when you press the buttons it’s like a 10 second delay.



pmantonio81


Third Party Review
Reviewed: 2021-11-19
Nice touch to our focal wall

This electric fireplace is beautiful! The colors of the flames and rocks when turned on are vibrant. Only reason I gave this a 4 is because one of the settings for the flame, it does not go all the way across and only lights up half way. Overall, it's better than I expected for the price I paid. The seller was great as they quickly replace the first one that arrived damaged with no problems.


Shirley M.


Third Party Review
Reviewed: 2021-11-19
Great Glow but Low Heat

I like the warm and happy feeling seeing the glow of the fireplace. For aesthetic purposes, I’ll give it a 5 star. But for the heat output, it doesn’t give much. I live in a small condo in San Marcos, Ca and it couldn’t keep the room warm enough during winter. I have to stand literally by the fireplace to keep myself warm.


Happybeautiful


Third Party Review
Reviewed: 2021-11-19
Love the look and the different colors

Love love love this. I only gave it 4 stars because the heat could be a bit better and because I haven't gotten my warranty. Other than that. I would definitely recommend. Shipping was slow. Carrier issues. Packaged will. I will update upon getting that issue resolved.


Mr


Third Party Review
Reviewed: 2021-11-19
Modern Marvel

Your browser does not support HTML5 video. I purchased the 60” version….. This fireplace is very easy to install. The colors are bright and vibrant. The actual flame could look more flame like and like other fireplaces it should have had the logs. All settings are easy to use. I haven’t tried to heat as of yet being that it’s summer time.


Anita R. Dombovari


Third Party Review
Reviewed: 2021-11-19
Gorgeous addition

It’s a great fireplace for our needs. I like that you have so many color choices. I wish it made sound too, like fire crackles would be cool. Other than that it’s great and looks very fancy in our accent wall. My husband did the installation and he’s pretty handy so I’m not sure how easy install is for the average person.


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