Our customers say Excellent
4.53
out of 5 based on
76081
reviews
Customer Reviews
4.5 out of 5
4917 customer reviews
5 Stars
78%
4 Stars
8%
3 Stars
3%
2 Stars
3%
1 Stars
7%

Filtered to: 2 Star Ratings

jg


Third Party Review
Reviewed: 2022-02-03
Hmmmm What is Anker doing?

Might I point out in the first 4 to 5 reviews, in one it burnt up the guys IPad and in 3 there was a problem with the inital product (which Anker stepped in to help) but ALL 3 had problems to begin with. So do they sell you the inferior stuff and if you complain send you the good stuff?


Billy Vo


Third Party Review
Reviewed: 2022-02-03
warranty ends short

i love all Anker products; bad luck for me that 1 of my Anker portable charger stopped recharge thus the battery is dead and can't be charge to any of my home devices. i have contact Anker with screenshots of the battery and proof of purchase. unfortunately, it has passed the 18 months warranty. so they said there's nothing else they can do for me. i am now wondering if i should bother them again and ask if i can get some sort of "pro-rated exchange" or some sort of discount as the replacement. again, i love all Anker products and would prefer working with Anker folks to solve this issue unless there really isn't anything left to work on this matter. i hope not though.


Mari


Third Party Review
Reviewed: 2022-02-03
Decreased charging capacity after short time

If it weren’t for the significantly decreased battery capacity after owning this for ~1 year, this would have 5 stars from me. It’s a lovely battery, I’d like to purchase some of their smaller ones but I’m undecided now that I see the steep decrease in battery capacity. It used to hold a charge for days, charging my phone several times. Now I maybe get 2 phone charges out of it.


john


Third Party Review
Reviewed: 2022-02-03
Worked so well and then NOTHING.

I loved this when I bought it and recommended it to everyone and then to my disappointment it just stopped working. Takes 10 plus hours to charge and won't charge my iPhone more than 1/2 way in 2 hours. I had it for about 12 months, It will work but fails quickly.


Customer


Third Party Review
Reviewed: 2022-02-03
Stopped Working After a Year????

I was gifted this last Christmas, and had an excellent experience with it for several months. It was able to charge my iPhone 6s many times over - which has saved me on many occasions. However, just last week, I plugged in my phone to use it, and it stopped working. The light comes on, but it doesn't charge any of my devices. I tried different wires so I know that's not the problem. This came as a surprise and a great disappointment as it seemed like a very reliable product.



Customer


Third Party Review
Reviewed: 2022-02-03
It is not a faster charger. Take the same ...

It is not a faster charger. Take the same or longer time as using regular power electricity connector for charging my iPhone 7Plus.


Customer


Third Party Review
Reviewed: 2022-02-03
This product is very heavy to be carrying around in ...

This product is very heavy to be carrying around in your purse all day. I will never order another one.


Michael S.


Third Party Review
Reviewed: 2022-02-03
Two Stars

Changed my mind


Christine Boland


Third Party Review
Reviewed: 2022-02-03
disappointed

It came with no instrutions in English and I have hardly used it. Besides my grandson said they make much smaller chargers now and that was no fun to hear.


Uncle Bob


Third Party Review
Reviewed: 2022-02-03
I honestly thought 26. 8 would charge my cell ...

I honestly thought 26.8 would charge my cell phone faster. 3 hrs is a long wait, I think.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!