Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.6 out of 5
10166 customer reviews
5 Stars
80%
4 Stars
12%
3 Stars
4%
2 Stars
1%
1 Stars
3%

Filtered to: 1 Star Ratings

Eddie & Paulina Rutledge


Third Party Review
Reviewed: 2024-08-21
Doesn't Connect to Anything

Alexa will not connect to any smart device I own. It refuses to recognize any smart device for setup. Worthless purchase.


Mavis Pickl


Third Party Review
Reviewed: 2024-08-21
Doesn't respond to requests

Telling it to stop and it doesn't


Cameoboxer


Third Party Review
Reviewed: 2024-08-21
Extremely difficult to set up

Bought 3 to put around the house so that, in case my grandma fell, she could ask Alexa to call for help. I'd call myself pretty good at tech stuff, but I just could not get these set up right. They seemed glitchy. I took too long to try to return them, so now they're just taking up space in storage.


thanh nguyen


Third Party Review
Reviewed: 2024-08-21
Broke easily

It broke after one year of using it. I use this for time alarm and information.


Aj allen


Third Party Review
Reviewed: 2024-08-21
Not great

For how much this thing costs you'd think it would work better then the one I bought years ago but you have to call it's name multiple times before it hears you. Which wouldn't be bad if it wasn't for being in a compeltly silent room calling it and it still does not respond. I much prefer the dot I had bought years ago which can hear me calling this alexa from a different room and will actually respond.



Susan Fox


Third Party Review
Reviewed: 2024-08-21
Alexa Set-Up

My daughter sent me the Alexa Dot for my birthday. It intermittently is connected to WiFi so it seems I’m unable to use it. I keep re-connecting but cannot identify the problem. I’ve moved it as close as I can to the connection but still it doesn’t work most of the time.


Angela


Third Party Review
Reviewed: 2024-08-21
Description of the Device is not true!

Alexa didn’t work well with TV and other devices.Called Amazon Tech support they walked me through the setup steps and still wasn’t able to setup devices or my Apple Music completely.Alexa is now on its ways back for refund.


JLM


Third Party Review
Reviewed: 2024-08-21
Do not like

This one will not display the time. I wish I could return it.


Mishak opara


Third Party Review
Reviewed: 2024-08-21
Could not use without Siri subscription

Cannot afford the monthly Siri subscription.


Larina L.


Third Party Review
Reviewed: 2024-08-21
Doesn't work. Hard to replace.

I only had this for a almost a year and it suddenly quit working. I don't always use this, I keep it in the kitchen for quick questions or help on cooking questions. Haha. Anyway, it is broken. Already. I tried options on Amazon to replace it. But it won't let me. I tried troubleshoot and still, not working. Amazon doesn't seem to want to help me replace this. Buy at your own risk.


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