Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.6 out of 5
10166 customer reviews
5 Stars
80%
4 Stars
12%
3 Stars
4%
2 Stars
1%
1 Stars
3%

Filtered to: 3 Star Ratings

P. Hildebrand


Third Party Review
Reviewed: 2024-08-21
No Gmail connection is possible

I was told by the customer service person on Chat that it is not possible to connect Echo Dot with Gmail. I called because all the instructions for connecting them say that "Calendar + Email" is on the settings options list, but Email is not. The Calendar connection works, however. The customer service person (whose written English was not good) said this is because the option to connect Email was discontinued. Huh?


Kindle Customer


Third Party Review
Reviewed: 2024-08-21
Okay purchase

I was a little harder to set up then I thought. It sometimes doesn’t pick up voices or when you say louder it doesn’t get louder. It’s nice that it can connect to the tv if you have a fire stick. The color and size are great. You have to be very specific when asking it for something


Customer


Third Party Review
Reviewed: 2024-08-21
Works good

Works great. Only complaint is that these new models no longer have a headphone jack.


DrM3llow


Third Party Review
Reviewed: 2024-08-21
Dubious sound quality

I know this new generation of Echo is supposed to have upgraded sound, but I thought it was a downgrade. I have trouble understanding Alexa, as her voice seems muffled and low dynamic range. I would prefer the old puck-shaped Echo that I can mount on a wall.


Andcarweb


Third Party Review
Reviewed: 2024-08-21
Se pierde en ocasiones

Aunque su funcionamiento esta bien, en muchas ocasiones se pierde dando respuestas o información que no viene al caso, en la musica al solicitar algo pone lo que no es, definitivamente le falta por mejorar


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!