Lid stopped working 2 months after I got it

Was really excited about this trash can but the automatic lid broke within the first week and the plug disconnected from the bottom of the trash can within the first two weeks so now my overpriced fanch vacuum trash can is just a overpriced regular trash can/symbol of disspointment.

Got it brand new in the box. Removed it and set it up. The lid makes the sound and senses your hand but it will NOT open! Why would you ship something without testing it out and making certain that it is working. You can look at the hinge on the back of the lid and see that it is not correctly aligned. So, it was put together to tingly or something. Anyway, if is a lot of money to pay for something that does not work!

We have a very modern home and we love to keep our floors clean so we thought that this product would be perfect as everyone else said it stopped working within two days the lid just stayed open and we didn’t want to force it to close we tried resetting it reviewing the manual it no longer works what a waste of $300 save your money it’s so frustrating to not buy this Going to contact Customer Service to see if they can help to resolve this