Cherylrap
From the very beginning, I knew I should have returned it. It has had issues with charging since the day I bought it. It has difficulty finding its way home and I often have to find it, and return it myself. My first robot was a Proscenic. I wish I had stuck to that, and I'm online shopping again. When it charges, it works really well, the suction is good but when the dust bin is full, it just goes home. I get no warning to come to it to empty which, I consider a waste of battery time. I would not recommend the i3EVO.
wjones937
Half the time this thing goes out to clean it gets stuck somewhere. I tried creating an exclusionary zone but it doesn't work. it will still go into the no-go zone and get stuck!
Daithi
i bought this in november 2020; maybe six or eight months ago, it just stopped working. i have another, manual vacuum, so i didn't immediately try to fix it, but in the last two weeks my girlfriend has spent literally hours on the phone with roomba describing the symptoms and working with their instructions for getting it going again. the end result of which is, they say if we send it to them they'll fix it for $150--almost half what i paid for it less than three years ago. i was happy with it when it was working but this is a very short life for an expensive machine.
Designify
I thought this was reviewed as quiet.Nope. Loudest robot vacuum I've heard.Severely disappointed.
Jim p.
I was pleased at first, I was your best salesman because I told several friends about it. But after 1 1/2 years it just stopped working. I replaced the battery but that didn’t help. At this point I would not buy another one and I certainly will not encourage anyone to buy one.
Corey riner
These robots are great when they work but I had lots of issues with mine. I bought two of these for my house and both have given the error 26 message within a year of purchase. The only fix for this is buying a $150 part for each of them. Loved having them while they lasted but I will be looking for a different vacuum.
Russell W. Agee
The i3 is the second automatic vacuum that I purchased. About 6 years ago I bought the cheapest ECOVACS Deebot, on a black Friday sale, for about $120. TBH, the thing worked pretty well. The only exception was the corner brushes coming of now and then.Last year I decided to buy another vacuum so that I could have one on both levels. I thought that since Roomba is the "Big" brand that I would spend a little more this go round and get a higher end model.Let's just say that I am glad that I went with the i3 and didn't spend even more money.The first thing I noticed is how loud the i3 is. I mean at least twice as loud. Then I noticed that it only had one corner brush, ok no big deal.The vacuum does have great suction and seems to pick up a lot of dirt and animal hair.Here are my biggest issues:The vacuum keeps going over my stairs and crashes down to the lower level.It gets stuck trying to go into closets that have a raised door guide.It will set at a closed door and beat on it for 15 minutes before turning around and moving on.The bump guard got dislocated and I had to take the bottom of the unit apart to put it back in place.As another reviewer pointed out, you spend as much time chasing this thing around getting it unstuck or to another room that you might as well vacuum yourself.I like the self-cleaning aspect of the unit but wish they would have made the vacuum bag on it cleanable. (I know, they want to sell disposable bags, but it would be more environmentally friendly to have one that you could clean out.)Overall, I wouldn’t recommend this particular model.
Mike
It has a hair-trigger charger. If it gets shaken while charging, for example you step on the floor near it and it moves 1/1000th of a millimeter, it stops charging. We haven’t been able to use ours in weeks because it can’t stay hooked up. They eliminated the cord you could plug it in with in this model. How dumb.
Olivia Lanava
I purchased this product on sale on Black Friday (thank god I didn’t pay full price). I bought it for light duty, I’m a mom of a baby who more or less lives on the floor simply because she’s not walking yet so she crawls everywhere all day long. I also have 2 cats that track litter all over right outside their litter box. I vacuum anywhere from 3-5x daily around the general vicinity of the litter box because if I don’t get to it quickly after the cats use it it ends up sticking on the bottoms of our feet and getting tracked all over the house and also because my daughter likes to pick up individual grains of litter off the floor and try to eat them. Cute right?! So I figured if I set a schedule on the iRobot app to run a couple times of day it would save me some manual labor as well as time. Well lo and behold I get this stupid thing in the mail. It acts like a drunken teenager for the few runs while it tries to map out my home. Then once it’s gotten a better handle on the layout I must say I was pleased with the work it was able to accomplish. Fast forward one week, yes just ONE week and the side brush stops spinning. So I trouble shoot it, take it apart following the instructions to make sure no hair or debris is keeping the side spinning module from working properly, all was clear and clean so I reach out to customer service. My “official case” was opened on December 5th and a very nice gentleman from customer service tells me he’s sending a new side brush module. Well here we are on December 23rd and I’ve still yet to receive it. I had to follow up multiple times with customer service because the tracking number and order number provided to me yielding no result when attempting to check the status of my order and as of this morning now that the tracking number is actually working after a phone call with customer service my side brush replacement has somehow traveled from Charleston, SC to Butner, NC (for reference I live in S.C.) All of which could have been easily avoided had the company just overnighted the replacement to me or at least sent it priority mail. TLDR I purchased this product to save some time and make my life a little easier as full time working mom and so far it has quite literally done the complete opposite of that.Edit: when I finally received the replacement side spinning module the screw provided would not grip the plastic piece to hold it in place so I had to disassemble the old module, remove the top piece of plastic and attach it to the “new” replacement module. So now I have a Frankenstein module and I officially disdain iRobot.
Todd
The experience with the Roomba i3 is so bad I was compelled to write my first review on Amazon.I've had it for half a year and so far it is worse, in every measurable way. Yes, it cleans the floor, under the following conditions: One, the phase of the moon and the alignment of the stars, do not upset it. Two, it feels like it, in that particular moment. Three, when it does venture out, it will inevitably not find its way home. Four, you will find it unconscious and uncharged more often than you will find the floor under foot clean. Notice, it does not have a name because it has not endeared itself.Do not buy this version. Under any circumstance. Any glowing review cannot be real. My Roomba 780 from 2016 was a workhorse until 2023, her name was Rosie. A few battery pack changes, countless rollers/brushes replaced, but Rosie would clean the whole house no problem and she would return herself to recharge 95%+ of the time. The times Rosie failed to make it home was generally due to a shoelace, misplaced keys on the floor, or other reasonable obstacle. If I could repair my 780s internal charging apparatus (batteries would no longer charge, regardless of replacement) I would.