Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
3.7 out of 5
193 customer reviews
5 Stars
56%
4 Stars
11%
3 Stars
7%
2 Stars
4%
1 Stars
23%

Filtered to: 1 Star Ratings

nancyrose3


Third Party Review
Reviewed: 2025-04-26
Does not slow cook

Everything cooks at the same temperature. It doesn't matter what setting it's on. Slow cooking cooked at the highest temperature. It also retains smells. I made pulled chicken and it stunk like pulled chicken even after being washed. Returned it


ie fergy


Third Party Review
Reviewed: 2025-04-26
Aroma rice cookers AWFUL machine!

Had the smaller model, that lasted about 2 years, bought another and again about after 2 years it stopped cooking the rice. Bought this $45 model, 1st try, took 3 times to cook the rice and it was still a little crunchy. Took it back and replaced with same model, but same thing, made Jasmine rice as usual, the timer peeped at about 10 minutes and it started counting the warm timer, and it looks just like the rice was added! AROMA, SEND THEM BACK TO CHINA AND HAVE THEM MADE HERE IS THE USA !!!!! The water was not even really warm, how is that supposed to cook rice???? if you can't fix a defective product, I think you need to look into your QC department and stop wasting our hard earned money!


Sue m


Third Party Review
Reviewed: 2025-04-26
Teflon

The coating isn't listed anywhere. I assumed it was a new technology like ceramic or granite but it is Teflon. You get what you pay for. I purchased the aroma prpfessional rice cooker for $80 more. It has a ceramic pot and is super easy to clean. It was worth the extra $ to not worry about off gassing, scratching and flaking.


Mk


Third Party Review
Reviewed: 2025-04-26
Cheap

It broke down after 6 months. I am barely using it.


CSmiggs


Third Party Review
Reviewed: 2025-04-26
Hard Pass

This model is absolutely terrible. This is coming from an islander that eats rice every single day. My finished rice was a soggy blob with every use. And the cooker sputters liquid through the top vent leaving a huge mess. The liquid sputters everywhere & cannot be contained. You're left with a pool of liquid on top of the cooker that must be cleaned before you could even open the lid. And you're also left with liquid splashed all over the cooker, cord, countertops and walls. I've followed the directions EXACTLY. I've even done the problem solving suggestions. To no avail. I've owned nothing but this brand of rice cooker & loved each previous model. But this model is a big nope!



Sam


Third Party Review
Reviewed: 2025-04-26
We'll Never Buy This Brand Again

This has been one of the worse rice cookers we’ve ever had. It shuts off without the rice being all the way cooked. And now the Teflon coating is peeling off and we’ve only had it for a little over 2 months, and only use a rice paddle to scoop the rice out.


Nicole


Third Party Review
Reviewed: 2025-04-26
Not Cooking Rice Long Enough

Tried to cook 10 cups but it only stays on for about 11 minutes and starts to count down.


Broke within a year


Third Party Review
Reviewed: 2025-04-26
Dont buy

It stopped working and didn’t even last a year


Disappointed


Third Party Review
Reviewed: 2025-04-26
Broken

We Received The Item Broken


Beth


Third Party Review
Reviewed: 2025-04-26
Not for rice

The liquid spreads out from the vent when cooking rice. Left a mess. Other functions are fine.


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