Our customers say Excellent
4.53
out of 5 based on
76079
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Customer Reviews
4.7 out of 5
52506 customer reviews
5 Stars
84%
4 Stars
9%
3 Stars
3%
2 Stars
1%
1 Stars
3%

Filtered to: 1 Star Ratings

Lindagino


Third Party Review
Reviewed: 2024-06-24
Won't last a year, company won't honor warranty without ridiculous amounts of hoops to jump through

This is my second instant pot from this company. The first one I had didn't last a year, so I bought another. This one failed, won't pressurize, within a year. There is SUPPOSED to be a one year warranty. They sent me requests for dates, photos (do you think I took a photo when it failed to pressurize?? What was I supposed to show?) and they want the COMPLETE RECIPE and how full the pot was. They want pictures of the inner ring and about 10 more things on a list. THE POINT OF IT ALL IS TOO MAKE IT SO IMPOSSIBLE THAT YOU WILL GIVE UP BEFORE TRYING TO FULFIL ALL OF THEIR REQUESTS. IT DOESN'T WORK. PERIOD. REFUND ME.


KermKerm


Third Party Review
Reviewed: 2024-06-24
Arrived very damaged

When I opened the box, the materials were wrinkled and used, and the box itself was partially ripped. Although this was a new product, it didn't appear at all to be.The unit itself also had a massive dent in the side. Again, this was just taking it right out of the box. Feels unsafe to use it.


Nicole Roos


Third Party Review
Reviewed: 2024-06-24
Hasn’t sealed well since we got it

This is our second instant pot because we broke the first one by our own fault. Nothing was wrong with the first, but this one was newer and more expensive and it has never worked well


VP


Third Party Review
Reviewed: 2024-06-24
No enciende en menos de 2 meses. Mucho menor calidad y válvulas no son las descritas

Comprada el 4 de Abril 2024. Hoy 22 de Junio, simplemente NO enciende!Mucho menor calidad que la que tuve anteriormente. El sistema de válvulas es completamente obsoleto y hasta peligroso. Estas válvulas no son las descritas. Además , el “sauté “ no es tal, no calienta lo suficiente. Estoy considerando devolverlas.


Sasuke uchija


Third Party Review
Reviewed: 2024-06-24
Didn't presurize.

Didn't presurize like my previous instant pot.



ChinChin


Third Party Review
Reviewed: 2024-06-24
Inner pot without measurement

The inner pot of this instant pot does not have the regular measurements with cups and liters like the previous one we had. I used it once for rice and it did not cook as perfectly as the old one. Very disappointed but cannot return. Not sure if this is the standard, if not, I have received a fake instant pot then.


Received Damaged Unit


Third Party Review
Reviewed: 2024-06-24
Very Unsafe

Brittle handles impair the integrity of the seal, making the pot unusable.


goatface


Third Party Review
Reviewed: 2024-06-24
Did not work and zero customer support

Have had instapots for years. Moved and decided to get a new one. HUGE mistake. This one doesn’t create a seal to pressure cook and also burns the food on the bottom. These were so amazing before :(


Colin Riley


Third Party Review
Reviewed: 2024-06-24
What A Let Down

Dont buy unless you plan to only steam water. Constant Food Burn warnings automatically shut the pot off before it builds pressure. When you test just with water the pot operates perfectly. Google this problem and then decide if you want to have to take additional steps outside of whats called for in recipes to make the pot work properly. This pot is a waste of money, space and most importantly time.


plopes


Third Party Review
Reviewed: 2024-06-24
Stop working in less than a year

Pressure cooker just stop working.


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