Our customers say Excellent
4.53
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Customer Reviews

Filtered to: 1 Star Ratings

Joey raines


Third Party Review
Reviewed: 2024-05-17
Jlab headphones

They don't hold a charge whatvso ever it says full in like 5 mins there low battery and I just dont know what to do


Kodiak181


Third Party Review
Reviewed: 2024-05-17
Defective

Ear buds won’t charge beyond 50% on the charge indicator and as soon as you take them off the charger they die immediately.


MechanicManiac


Third Party Review
Reviewed: 2024-05-17
Defective from arrival, then dbl price to reorder same item

The media could not be loaded. (Amazon Refurbished Item)Super excited to get these! Charged up the case, and paired them to my phone.Lasted a whoping two seconds before the ear pieces stated low battery. Right at 30, left at 10%.Put them back in the case, and the left ear bud wouldn't take a charge. I get an indicator light that it is charging, but then quickly the light goes out while the right side indicator stayed pulsing.The right ear bud took a charge and works pretty good. The left has yet to take a charge no matter what I do. ( I know they are finicky sometimes)Accepted return with a wait time of 2 to 3 days after they receive them (that's normal)Hop back on to add another pair, and what do you know, went from 20 bucks to 40.Have been using Amazon for at least ten years. We have many refurbished electronics, even some we had to return.Usually they send another item first, and you can just toss the old in the box with, slap the return sticker that came with the replacement item and our usps guys takes it with him.Easy peasy.I am so disappointed in Amazon recently 😞Seems like the past couple years they have cut all the prime benefits we already pay for. Shipping prime has not been two or three days since covid, and now it's looking like they will send their garbage to you in hopes you just keep it, or turn around and charge you double when you dont.I guess knumbnuts needs more homes, cars, or spaceship parts.Dang, what happened to the immaculate response, customer service, prompt shipping, and actually getting what you order Amazon?We miss you.


Daniel Acosta


Third Party Review
Reviewed: 2024-05-17
The battery completely ruins this product.

So the audio quality is great! There are some connection troubleshooting issues you may run into, but I would not reccommend these. The battery life is much less than advertised. One ear bud struggles to get any charge, and the one time I managed to get it to "70%" charge, it died in 30 minutes. Don't waste your money


Kenny N.


Third Party Review
Reviewed: 2024-05-17
No Battery Life

I have purchased many JLAB products in the past and always been very pleased with them. This set is terrible and a waste of money. One ear bud has no battery life at all. It will charge all night when you take it out of the case it says battery full within 10 minutes it says low battery and a few minutes later shuts off. The other is slightly better and has about 45 minutes of battery before shutting off.I would not recommend the purchase of JLAB products as the quality is lost.



LizbethC


Third Party Review
Reviewed: 2023-09-25
Husband didn't like them

I had to return them because my husband said they're uncomfortable after a little while


edwin


Third Party Review
Reviewed: 2023-09-25
Bad battery

Very bad battery life, can not use for over 2 hours, so I return


Jean


Third Party Review
Reviewed: 2023-09-25
Sucked

Only one ear peice worked


Kenny


Third Party Review
Reviewed: 2023-09-25
My ite charged to 10% on the roght side

My items would not hold a charge long enough to enjoy or wven try them out.


ReapeR


Third Party Review
Reviewed: 2023-09-25
Battery life isn't as advertised. You get three hours tops

Battery life was the reason I bought these .. I'm totally disappointed. definitely will not recommend for anyone who really enjoys somewhat continued play time .. and this is on medium to low volume..


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