Our customers say Excellent
4.53
out of 5 based on
76092
reviews
Customer Reviews
4.1 out of 5
343 customer reviews
5 Stars
58%
4 Stars
14%
3 Stars
8%
2 Stars
16%
1 Stars
4%

Filtered to: 2 Star Ratings

Tay


Third Party Review
Reviewed: 2025-02-19
Disappointed

It worked well until it didn’t. After 7 months of use water slowly drips out now.


R


Third Party Review
Reviewed: 2025-02-19
Leaks

I really wanted to like this, and it definitely works well. Only problem is it constantly leaks from the spicket, making it unusable. I can see here that this is a common issue :(


Dara


Third Party Review
Reviewed: 2025-02-19
lasted less than 6 months

Bought this in February, and the handle that releases the water already broke. Too late to return to Target, and emailing the address the company gives in replies here didn't work, either. Filters also needed to be replaced far more frequently than advertised. Disappointed.


Jsd45


Third Party Review
Reviewed: 2025-02-19
Broken after a year

The dispensor lever snapped off after a year.


OwensMom


Third Party Review
Reviewed: 2025-02-19
Broke

The handle broke after less than one year. I had emailed Pur Customer Service. They never wrote back. Otherwise, it's a great invention. Much more convenient than the pitcher version.



Keeperofthehome


Third Party Review
Reviewed: 2025-02-19
Read ALL the reviews

I wish I had read the reviews first. This model has quality issues. As others have said in their reviews, my handle to access water broke off within 6 months. I called Pur company and was told that they do not make parts and the warranty is only 90 days. If I want to use up all the extra filters I already purchased I'll have to get a whole new dispenser. Think carefully before spending/wasting $45 on a dispenser that will only last 5 to 6 months.


Salio


Third Party Review
Reviewed: 2025-02-19
I shouldve listened

Just like the title states I seriously should’ve listened to the reviews talking about leakage. When I bought this I convinced myself that I wouldn’t get any sort of leakage from the dispenser but I was WRONG. My fridge absolutely got drenched from it slowly leaking out overnight. Nothing stopped the leak. Such a waste of money. Hopefully this review deters people from buying this item. You deserve better.


Amy W


Third Party Review
Reviewed: 2025-02-19
Leaking after a year

After a year of use, the spout is leaking, making it unusable. I also found refilling the reservoir annoying and cumbersome. Will be switching back to the pitcher filters.


Tanya


Third Party Review
Reviewed: 2025-02-19
Get a pitcher. rely on gravity.

broke and often leaked. I had to put a bowl underneath it to keep it from leaking all over my floor and finally after so many months, the handle broke off completely.


jerzmaterz


Third Party Review
Reviewed: 2025-02-19
Defective

I had it for a week and found it very slow to filter but functional, at least. But then it started dripping from the spigot, and it hasn't stopped, no matter what I do. I reached out to PUR customer service on their website but haven't heard back yet. :-(


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!