Our customers say Excellent
4.53
out of 5 based on
76098
reviews
Customer Reviews
4.1 out of 5
343 customer reviews
5 Stars
58%
4 Stars
14%
3 Stars
8%
2 Stars
16%
1 Stars
4%

Filtered to: 3 Star Ratings

AB


Third Party Review
Reviewed: 2024-08-17
The faucet broke- is there a replacement available

The Faucet of the filer broke recently and I couldn't find the spare part sold in any online platform. Is there any site from where it can be bought?


JRob


Third Party Review
Reviewed: 2024-08-17
Forever to fill

It takes forever to filter the water once you need to fill it. I’ve had other brands and they don’t take this long.


Mary Z


Third Party Review
Reviewed: 2024-08-17
Nice filter but super slow

The filter filters well and doesn’t make the water taste weird. I’ve actually been drinking more water since I got it. But it has an issue, which is that it filters extremely slowly so I constantly find myself running out of water because it can never quite catch up. For example, I fill up the top before going to sleep and wake up to find that only about a third of it has been filtered!


Cheesy1


Third Party Review
Reviewed: 2024-08-17
Works but slow

Like others, I like the concept and the water is great, but it’s too slow!! It takes 2-4 hours for one fill up to filter! It’s insane.


Jwalsh


Third Party Review
Reviewed: 2024-08-17
Too slow

It worked great at first but after only a couple weeks it became extremely slow the water goes through the filter at a painfully slow pace even though the light is still green like the filter doesn’t need to be replaced.



S


Third Party Review
Reviewed: 2024-08-17
Pass!

The tab to dispense water broke. Haven't even had it for a year.


Mex


Third Party Review
Reviewed: 2024-08-17
It's ok until it isn't

This worked great for some time until after about 3-4 months of usage the lever to pull down water broke off. I suspect it's so I end up buying another one in this globalized world where everything is meant to break. As a result I've gone back to drinking tap water for the last few months, but I'll probably just end up getting a lifestraw since that filters out microplastics.


Katherine


Third Party Review
Reviewed: 2024-08-17
I'd pay more if it would last longer.

Got a replacement version of this after the first one leaked. The new one didn't leak, but after about 10 months, the spigot broke. To save money, I've still been using it: I take the top and filter off and pour it into a large water bottle every morning and every night. But now the top part is cracked, so it's leaking unfiltered water into my filtered water. I shouldn't have to replace this every year. Huge waste of plastic too. PUR, I'd pay more for your products if you designed them to last longer!


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