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101 customer reviews
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Filtered to: 2 Star Ratings

Elsie


Third Party Review
Reviewed: 2023-10-02
Gets lost daily

My roomba gets lost or stuck on a door frame almost daily. it's literally part of my daily routine to put the roomba back on the charger every night. I do not have an elaborate home layout or anything, but it always seems to get lost and stuck somewhere. Other than that I love the ease of having a roomba as vacuuming is my least favorite chore, but having to find or move the roomba every day is extremely annoying.


Jennifer James


Third Party Review
Reviewed: 2023-10-02
Fine for an entry level robot, but you will quickly realize it is lacking and want something better.

I purchased this iRobot during the 2020 Black Friday sale to use at my photography studio. It did a decent job on LVP and the rooms that were carpeted. However, it often got tangled in my area rugs (decorative rugs like fax zebra, faux cow, etc....), all rugs with very low or no pile and not very thick. It also would get "stuck on a cliff" and when I found it, it was sitting at the edge of a low-pile area rug, not tangled or anything. It just detected the edge of the rug and thought it was a step down. So the cliff sensors seemed overly sensitive.I ended up having to use a regular vacuum because the iRobot was too unreliable. First world problems but it meant I was spending more time cleaning than I was on more important tasks.When we moved states, I brought it home to use in our bedroom because we keep that door closed when we are not in there (to keep the pets out as they are not allowed unsupervised in any of the bedrooms). It gets stuck on the carpet in there and does not do a good job of picking up pet hair.I've given up on it. I'm going to toss it out or sell it at the next neighborhood yard sale. We have a self-emptying Shark for our house that does a phenomenal job. So I guess that's what I will be getting for my studio, too.


hdiamond


Third Party Review
Reviewed: 2023-10-02
Overrated….

I wanted a robot vacuum forever before I purchased this one on a Prime Day deal. Everyone raves about them. So far I feel like it is a waist of money and not worth the hype. The longer I have it the more I am certain that when it dies, I will not replace it with another… I chose this one based on the sale, the fact that it doesn’t require the ap to operate and that it will sense a staircase and turn around. I didn’t want a useless piece of junk once the app became outdated, or a pile of pieces after it cartwheeled down them. At its current rate- I doubt it will work long enough for that to be an issue. Overrated and not worth the hype.Pros:Easy to use without the ap.Does great at sensing a staircase… Not once has it fallen down mine….Both were features I specifically wanted in a robot vacuum.I can run it while doing other tasks and have a cleaner home when I am done.Cons:It WILL error out and get lost in your house.It is loud. VERY loud.Gets the home “cleaner but not clean. It misses A LOT…Something about its programming sends it to the same areas over and over and over while it misses about 50% of the house. It does great at cleaning the edges and under furniture but fails to get the middle of the room clean. Not once has it ever gotten the middle of the room entirely clean. Not once.It runs for hours doing what I could do in about 20 min - but then I have to spend about 15 min cleaning up what it misses so I am not convinced it is really a “time saver” for me.It is NOT consistent. I have hardwood floors with a large area rug. One day it will clean stripes through the rug - the next it can’t “climb” the rug and will turn around at the edge. Some days it will go across it - other days it gets to middle and turns around. This is a very low profile rug. Some days it can’t climb the run but has zero problems trying to climb the baseboards or the wood base to the floor lamp. Both of which are MUCH thicker than the rug. Some days it will dock itself - others it will run until the battery dies. Some days it will clean the kitchen floor - other days it misses the kitchen entirely. Some days it will clean the entry way 5 times - other days not at all. Not once has it gotten the center of the living room clean. Not once. It does leave clean stripes through it though. Between crumbs from kids, fur from pets and my dusty climate - the floor gets dusty looking quickly. Some days it will clean all the edges of the room - another it might miss one wall entirely.The app: So far the only use I have found for it, is to turn the thing off when the pets sit on it an turn it on. You can turn it on/off with the app - You can also schedule cleaning it with it is too loud to run at night (seriously I can hear this thing running even if I am outside my home doing yard work). I’ve tried to run it while we are not home - but each time I try that it gets lost somewhere with a dead battery and I have to go searching for it. Often I find it under furniture or in a corner “stuck”. Some days it can clean under chairs just fine - others it gets “trapped” under them and can’t get out. The version this vacuum uses DOES NOT map your home or let you set areas to clean. The app and the robot struggle to talk to each other and often have to be restarted. It is easier IMO just to reach down and hit the button. The app does track the number of times you use the vacuum even when not started with the app.It is a bit rough on the legs of wood furniture. Many of the legs of my chairs are starting to show missing finish and bare wood where they constantly get bumped by the vacuum. According to the app - I have used this 47 times. I dont feel like that is very many times for furniture to start looking dinged up.I don’t hate it bad enough to resell or return it -but to do it again - I wouldn’t purchase it.


B.B.


Third Party Review
Reviewed: 2023-10-02
Not worth the money

My review is for iRobot Roomba 692.I bought this Roomba to replace my old Ecovacs Deebot N79S, which had started to show its age (earlier than I thought) and stopped cleaning like it used to in the beginning. I made my decision to buy this Roomba based on the reviews, high ratings, and a holiday discount at Amazon. It had much higher rating than the Ecovacs Deebot model I had. It was a wrong decision and here's why:I don't see much difference between the cleanings this Roomba and the old Deebot did (when it was younger, that is). Surely, the Roomba has more suction power, but it's not a better vacuum cleaner for what one must pay for it excluding the holiday discount I got.The Roomba is so loud that it rivals my upright vacuum cleaner in that respect. The Deebot was much much quieter. For instance, I didn't have to stop that while I was on the phone. This, I must.I know these mid-level (and low) model robo-vacuums do not have the best programming embedded in them to do "smart(er)" cleaning, but on an equal level, the old Deebot was much smarter than this new Roomba. I have to say this is dumber. I even started verbally arguing with the thing. I rarely spoke to the Deebot. The days of meaningful silent conversations with my robot cleaner have been long over. :-PThis vacuum cleaner is also very forceful; when it hits an object (e.g., a pot sitting on top of a plant stand), it may knock it down. Luckily I was always near my plants when such accident almost happened; I had to "gently [honest!]" guide the cleaner to somewhere else though it kept wanting to come back. It's unnecessarily fast and forceful. It gets more confused than the Deebot did when detecting gaps and obstacles. When this Roomba hits my office chair while I'm sitting in it, it moves both of us for an inch or two. And, no, I'm not that light and I'm not joking. What kind of motor did they put in it?This Roomba always has hard time finding its home base. No, the base is not in an obscured place. When it is running low on battery, it doesn't seem to power down. It keeps cleaning--as loud and fast it was when it started its job--while looking for its home, which sounds like a great idea for maximizing the amount of cleaning, but then it ends up depleting whatever the charge remaining in its battery and finds itself dead somewhere in the house. I don't remember how many times I had to carry it back to its home. The old Deebot didn't have the same difficulty finding its own home base (which was where I placed the new Roomba's) and it powered down when its battery was low. It quietly looked for it and didn't bother with cleaning, which was done already anyway. I am not saying the Deebot never had difficulty in this respect, but it wasn't as consistently bad as the Roomba.I don't care much for the seemingly-fancy smartphone app one "must" use to operate this Roomba either. I guess it's nice to have features like getting a notification when it's stuck or when it's time to clean out its bin, operating it remotely, and setting its cleaning schedule with ease, but these features quickly turned into non-factors after I had time seeing the cleaner in action. The old Deebot didn't have any of these features--I had to use its rudimentary non-that-remote control device to set anything or control it, but I was happier with the job it performed, which matters more.Also, this Roomba didn't come with a kit that provided extra side brush(es), filter(s)/bin(s), or other parts that need to be changed periodically. The old Deebot came with a kit that provided extra of the same. It's my mistake to assume that the Roomba (for this price) would provide extra parts (at least an extra side brush would be nice as it's one of the first things to go).So, all in all, I do not recommend iRobot Roomba 692. After our one-way toxic conversations (monologs, that is) reach to their detrimental peak, I'm sending this away (I'll probably donate it with a note on it saying that I wasn't happy with it, but someone else who likes conversations with a strong vacuum while it's shouting might -or- drop it off the town's garbage disposal/convenience center without a word).Lastly, one might think that I'm recommending Deebot, which could have easily been any other brand. I am not. I used my experience with it as a baseline, which in turn I used to judge Roomba's performance in the same house with the same obstacle course. You may already have or get a Deebot and dislike it because your expectations are different than mine. My review is based on my own experience with both. What I put here is merely my opinion. Your mileage may vary, as they say.


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