Bought this for Christmas, didn't start using it until January. It's loud and clumsy. It has good suction and doesn't get stuck as often as the shark did. I could deal with the noise and it bumping in to things but it around April 10th it stopped charging. The charging base turns on, the light turns green as if it were charging but it doesn't charge. I reached out to irobot for a resolution, hopefully they'll hold up their end and do warranty exchange.

Works well if room is empty, has the same flooring surface everywhere, you don’t plan on doing anything else that involves hearing anyone speak, don’t want a smart robot that can connect to mesh Wi-Fi and be scheduled, don’t want customer service that actually reads your message, want a powerful vac that misses half the room, want to pay for a name. My circa 2007 Roomba had a better cleaning algorithm than this one. It always found the mess and would spin in circles getting everything up. This thing spins one time then jets off and leaves the rest of the mess and almost never returns and I end up cleaning manually.Do not buy if you want to connect to Orbi mesh system without having to hack your router and create separate 2.4 and 5 GHz network SSIDs. Other, less expensive devices will connect with a little bit of effort but these manufacturers programmed a work around in their app. iRobots response was it won’t connect, buy one that will at twice the price. Poor customer service. Smaller manufacturer sent me a new robot when I had an issue with a side brush motor. Told me to recycle the old device and didn’t require it back.The other gripe I have is that this thing returns to home about 20% of the time. Since it’s so loud I run this at night when we go to sleep. I come down in the morning and have to put back on charger 8 out of 10 days. Not acceptable. It does pick up better on the first pass than the half priced competition but the competition comes back and gets everything on the second pass.

The media could not be loaded.  This Roomba works well on flat surfaces but not good on shag rugs

Got this to replace a competitor product (shall remain nameless...) which jammed up with hair and dirt and had to be cleaned or unstuck many times in a cleaning session.This Roomba is basic, but works very nicely. Seldom needs cleaning (e.g. rollers, main brush, etc.). Hardly gets stuck.My only gripe with it is the unreliability of the cliff sensors. I have a white tile floor with a step down to hardwood. Most of the time the cliff sensors work and it turns on the step and retreats. But occasionally it just drives over the edge and gets stuck (does not fall down to lower level). Very puzzled why. I tried cleaning the sensors - but not sure if its that. I think because its white, sometimes it just misses the edge. Annoying.update. Cliff sensors still erratic. Work 99% of the time, then they don't....now the charging is intermittent too. Sometime it will charge, and sometimes it won't. Sometimes is charges, then loses its connection, so over a day or so, it loses all its power. Almost every time I try to use it, the battery is out. :-(. The work around I found was to place a weight on the Roomba when its charging. Not really a solution, but at least its charged when I need it. (yes, I did try cleaning the contacts....) see picture slowly taking the stars off, one at a time :-(

I picked up the 692 because it was suppose to be great with dog hair. I didn't even have a huge job for it: one 400sf room with medium pile carpet where our two Anatolian Shepherds hang out during the day.Right out of the gate, it became clear that this vacuum simply can't handle pet hair on carpet. It didn't pick up all of it, and part of what it did pick up was left in two neat parallel rows behind it. (And as anyone who's had a Roomba problem will tell you, Roomba's support is the absolute worst.) There's just no point in using it for pet hair on carpet, because you'll end up vacuuming the next morning anyway.Unable to return it without paying a ridiculous restocking fee (my fault for buying something that wasn't Prime-eligible), I moved it to the hardwood floors in our dining room. It does a decent job there, although I still have to regularly untangle pet hair from the undercarriage. Oh, and about once every four days, its high-tech "cliff sensor" fails and it gets stuck on the edge of the step down from our dining room.Pros: - Reasonably quiet - Bump-and-go seems to work fairly well (although has become stuck under a chair a couple of times) - Useful app - Decent cleaning on hardwood - Edge brush works well for floor edges on hardwoodCons: - Useless for pet hair on carpet - Cliff sensor doesn't always work - Requires regular manual cleaning of pet hair from undercarriage - Having to manually take the filter out and knock dirt off it when emptying is annoying

The media could not be loaded.  The vacuum does well aside from charging on it's own. I haven't had it long enough time think I should have problems with it just yet. Wouldn't recommend this one in particular because it gets too finicky with charging.

The media could not be loaded.  It's a very good vacuum cleaner. I love that I can program it with the phone. The downside is that I can't program it to clean a single specific area, and it gets clogged a lot with carpets.

A bit of context. I've owned 3 different Neato Robotics models for over 6 years and had a brief flirtation with Eufy RoboVac 11. I stopped buying from Neato because they're incapable of building one that can take a 5 day per week schedule for more than 2 years before failure. The Eufy seemed like a cheap toy, lacking important features and destined to fail. I returned it after running it twice.The Roomba 692 is every bit as stupid as the Eufy. It uses the same random bounce method of navigation where it staggers about like a drunken sailor bouncing off obstacles and getting stuck in the same places over and over until you physically block access or move the bot.It has no barrier system to prevent it from getting into places it shouldn't. It does no mapping of the room and can't be told not to get lost under the bed indefinitely. It flatly refuses to vacuum our area rugs. The rugs are a light gray on a dark brown floor and they trigger the drop sensors causing the bot to avoid them.If you block off everything but the main living space it will do a halfway decent job. My wife hates the pieces of wood I use to prevent it from going to areas it can't navigate. If the bedroom doors are left open it will invariably run out of battery before it locates the base again. This leads to really annoying games of "hide and seek" with a dead bot that can't play the "find me sound" anymore. Where did it get lost this time? Under the sofa? Behind the curtains? Under a dresser? Did it lock itself in the closet again? Hey, Roomba! It's 2021, you don't have to stay in the closet anymore!I've had it for about a week. I'm having a tough time deciding if I should just return it and pay the premium for another bot that can navigate properly or just resign myself to the fact that there are no good vacuum bots to be had for $200 or less. Prime Day saving brought this down to that point. But I really don't want to spend a lot of my time babysitting a hopelessly brain-dead bot.

Not reliable and i have had to order parts due to poor quality control on drive wheels. roomba warranty send wrong parts but sent them quickly

I really like this unit; it’s my first one. It has only worked great twice. It gets stuck, dust pan opens when it rubs against something, only vacuum kitchen and living room and guest room unless I move to master bedroom it doesn’t clean in there. My place is bright and only one level 1,500 sq Ft. It can’t find charging station 50% of the time. Mt friends with more expensive units complain about the same issues.