Our customers say Excellent
4.53
out of 5 based on
76045
reviews
Customer Reviews
4.4 out of 5
249 customer reviews
5 Stars
75%
4 Stars
6%
3 Stars
8%
2 Stars
5%
1 Stars
6%

Filtered to: 3 Star Ratings

Suzanne S.


Third Party Review
Reviewed: 2025-05-03
50/50

[This review was collected as part of a promotion.] I purchased 2 of these mugs. One of them is great, the other has a lid that keeps lifting up. It's almost like the lid is a bit too big. I can use the lid from the good one , but it's a shame that it doesn't fit properly so the 2 mugs can't be used at the same time


Gary K.


Third Party Review
Reviewed: 2025-03-25
Lid Issue

I bought one of these mugs years ago for my office, and the lid that it came with had a very small slit in it. The small slit accomplished two things. It allowed the coffee to stay hot and it allowed you to drink from it without any drips. I recently purchased another mug for my home, and it came with a new lid. The new lid, however, has a sliding top where I have tried all different positions, and it just constantly drips all over the place. I wish they would sell the older lid as an option, but they do not.


Lindsey M.


Third Party Review
Reviewed: 2025-03-25
Meh

[This review was collected as part of a promotion.] External material has changed to a cheap feeling plastic. Coffee is frequently sputtering out of the top vent of the lid. When you take a drink there is a small gap between the cup and lid where coffee will collect and leak down the side.


Jeremy H.


Third Party Review
Reviewed: 2025-03-25
Okay mug

[This review was collected as part of a promotion.] Handle on the cup where it attaches to the stainless flexes and is starting to separate. Liquid stays hot as long as the spout is closed.


Asher S.


Third Party Review
Reviewed: 2025-03-25
The cup is warped

[This review was collected as part of a promotion.] The cups arrived quickly and they seem to be solid, but at least one is warped (much like my sense of humor).



MelindaC


Third Party Review
Reviewed: 2025-03-25
Warm to luke warm

I like the mug, but wish they had an 11 oz size. It doesn’t keep your coffee hot. It stays warm to like warm. I was a little disappointed for the price.


Maryrose S.


Third Party Review
Reviewed: 2025-03-25
Beverages don't stay hot

[This review was collected as part of a promotion.] It does not keep my coffee hot for very long which is disappointing


Wesley N.


Third Party Review
Reviewed: 2025-03-25
Does not retain heat as well as cups

Not to impressed. I get better heat retention in hydro flask cups and the cups fit in cup holders. This does not


Sallyanne


Third Party Review
Reviewed: 2025-03-25
Leaks, tea cold within an hour.

Bought this today, wanted a better one than the cheaper ones I've bought in the past, this is the most expensive one I've ever had, won't be buying again, so disappointed, tea not kept hot for more than an hour, leaked everywhere, I'll be going back to the cheaper versions again..


Wilma V.


Third Party Review
Reviewed: 2025-03-25
The temperature not last.

[This review was collected as part of a promotion.] Its not last the temp i thought 8hrs still hot but not only 4hrs.


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