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Cristen LotakCristen Lotak


Third Party Review
Reviewed: 2023-08-14
Not happy.

There are exactly two things I like about this vacuum - the portable size/weight and the fact that it's battery operated. That is where the love ends. I don't think I've written a "bad" review before, but my annoyance about this product has compelled me to do so. Our home is 90% wood flooring with one decent sized low-nap area rug - seems like we should be a perfect fit for this type of vacuum, but I find that there are more things it WON'T suck up than stuff it will and this is very noticeable with bare feet on a wood floor. My list of things this vacuum won't suck up -1. Cheerios (or similar small pieces of cereal/crackers/what-have you.) We have a child and these items are at least 50% of the reason we vacuum in the first place. It might fling it, even break it...but it really doesn't want to suck these up.2. Sand or rock chips - we live on a gravel road. Little tiny bits of rock and sand end up around our doorway...this vacuum appears to suck them up, only to spit them back out elsewhere in my home as I continue to vacuum. I think they just get caught in the brush. I'm not talking big rocks here...just teeny little bits of sand! I've tried with both speeds of the brush - the higher speed just flings them everywhere.3. Small scraps of paper - see number 1. We have a child. Why are these tiny lightweight bits of paper so difficult to vacuum? I can go back and forth over it 20 times and MAYBE it will suck it up if I hit it just right.4. The straw that broke the camel's back today? A plastic swing tag. You know, the kind that holds a price tag onto a new shirt - only minus the actual price tag. Just a tiny, insignificant piece of plastic and it WOULD NOT SUCK IT UP. I tried every angle. I tried for longer than I care to admit. I would have wasted less time and energy by getting a broom and dustpan (for all the above, really!)I will say, this this thing WILL suck up pet hair fairly decently. That's really all I have to say that's positive about the suction. We tried troubleshooting as much as we could - emptying out the vac regularly, etc. No dice.So, onto the next problem - somewhere around the third week of usage, our unit came apart right where the floor portion meets the upright portion (photo attached.) There is nothing that broke from what we can tell - just sort of a plug that pushes into a groove (with no locking mechanism), so very easy to put back together, but now comes apart every time we pull the vacuum back towards us when vacuuming our area rug. It's literally so loose of a connection, that we now have to push it around (no pulling!) on the rug to vacuum it which seems like a heck of a lot of fuss considering it still doesn't suck up the stuff. We purchased this as a replacement for a vacuum that never gave us trouble until it just died one day. I just bought a newer version of that vacuum here on amazon. I'm done with this thing!


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