I bought the Ring Doorbell, the Ring Bridge, and the Ring Mailbox signal. I had looked at several feedback reviews and thought it would be the best units to use even though I could get others at a significantly lower price. Surprise: I was very disapointed with the Mailbox signal as it only made one audio ding and thats all. Surprise number 2: I get an email telling me I must subscribe to a Ring program as my free trial was going to be over in two days. Too bad as I was past the Amazon return date for all my Ring purchases.

After drilling through my apartments stucco wall and screwing in the screws to the cheap plastic angle mount that comes with the kit, the bottom screw pops straight through the cheap plastic after a small tug. I just needed to check if a person could jack it straight off the flimsy mount. It came right off with little pressure. How is this acceptable?? You can see in the close ups that the bottom screw punched straight through and half of the top screw is the only thing holding on the cheap thin layer of plastic. How is this supposed to keep a criminal from popping the camera off? Your customers are far from stupid and deserve better than this cheap shit. I know you replace the doorbell if it is stolen (UP TO ONE YEAR), but why? I don’t want it to be stolen and neither do you, so provide me with a sturdy angle mount for the love of all that is glorious on earth. You and I are better than this! In all seriousness, I chose ring because everything else works fine. Ring, you thought of mostly everything so far, but are you as strong as your weakest link? You have me pondering that right now. The angle was perfect! Heck, maybe if you provided screws with washers or larger heads, this wouldn’t nearly be as much an issue as it is. It simply doesn’t work. I don’t know how a multi million dollar company whiffs in these tiny details that make all the difference. Get it together!

In general, the Ring works fine. I spoke to my handyman through it the other day while I was at work and that was convenient, but I originally purchased it to monitor mountain lion activity at our home. I considered a wildlife camera, but wanted the two way communication and security aspects of the Ring, so I thought it was the best of both worlds. The problem is the Ring doesn’t seem to work in below zero temps. It almost always shuts off from about midnight to 7 AM. We live in the High Rockies, so this time of year it does get down to -35 at night on occasion - it’s understandable that it wouldn’t work, but it hasn’t worked at 10 degrees either. I’m not sure what the appropriate temperature is, but so far it’s not working in the way I had hoped.

Unable to connect, unfortunately

it senses cars and deliveries, mailman detects motion well. captures video. if you open the motion detection it displays the video all the time. Very good at catching and displaying motion. THE BAD: Live view requests from the cell phone works maybe 20% of the time? maybe less. sometime takes 5 to 10 tries for it to timeout and say RECONNECT and then finally will display after enough tries. Funny part is once it connects you can quit and then go back within a couple minutes or less and it connect no problem but wait 10 minutes or a hour or two and often it fails repeatedly to do a Live View connection. but the motion will always detect and record. it has good signal connection but fails Live view often. I think the Live View part of the App has issues with this camera type and really has issues with doorbell 3 cameras. I replaced one of these and it still has same issue. Fails to connect with Live View. the doorbell3 fails Live view almost always. and does it repeatedly. The Outdoor stickup cams and indoor stickup cams work fantastic. flawlessly. even in the same spot as the failing doorbell3. I have 4 outdoor stickup cams and they all work well. the doorbell3 works good for motion but terrible for Live View. connects about 20% of the time and fails over 80% of the time or more. also even when linkes to lights it does not turn on the lights when you do a Live View. the linked lights only come on with motion. Live View fails to connect too often

I recently installed this doorbell in the front of my house, by my front door. I switched to this from the nest doorbell because the nest doorbell doesn't record video clips, it only takes a still photo of someone at your door and I kept hearing that this was the best product in the video doorbell market. BUT I have to say that I am not impressed at all. The nest doorbell has a much better picture quality then this. This one is really dark. While I am happy that I can finally view video clips, I find they come out so dark, whether it be day or night. So I really didn't make out well by switching. I will say this.......Amazon sometimes sends me products to review for free sometimes. They had sent me a no name cheap version of this called owlet home (msrp $69.99). I installed it in the back of the house by my back door and I was blown away at how this cheap little video doorbell BLOWS this one out of the water. The picture quality and video quality is amazing and you don't have to pay a monthly fee to continue receiving the video clips. I would try the owlet home doorbell over this one any day and save yourself over $100.00. I wish I knew that before I wasted the money and already had this one installed.

This video doorbell was great the first week then the second week I would see doubles and triples of one person. The video would not be clear when viewing it. It is a great idea but it’s not worth the money. I bought a second video doorbell and the same thing happened again.

I'm very disappointed in this product. I think many who are new to tech and IOT devices will like having that first experience with this doorbell but the reality is, its just a wifi camera and doorbell with a battery. Forget the so called engineering in it. The device will be slow to show video and you'll have false alerts at random times. If you do not subscribe to their monitoring, your phone will get a bunch of ghost alerts and you will have to go trouble shoot each device. I have a large home lot so there is very little wifi noise from the neighbors and I still have slow connection even with a wifi signal boost from the Chime. Complete joke. I have a cheap product I also got from Amazon and its much faster to respond and even connect when I travel. Its an off brand but kicks Ring to the curb for ease of use and connection. Now that my trial ended and my return window closed. I'm stuck with a overly hyped product that really is now just a slow to respond doorbell. Do yourself a favor and spend a little more money and get something professional if you really care about your property or security. This is just a scarecrow for your home in my opinion. All these Ring products I purchased will be used for my garage now since its just low concern items there. I had a bad feeling about this after I returned the other competitor system and had the same experience. I've had wired professional systems I bought and also paid to have installed and they all reign better over these DIY ones.

Ring is great if properly attached. The app works good but Alexa combo with it does not. Difficult to install easy to figure on phone. Battery doesn’t last so I purchased a solar panel. Solar panel attaches to back of device. Had to figure that out too. No instructions. Video on installation does not explain the entire process only how to take the battery off. One purchase turned into four. Had to buy additional items so that the ring could work. Including a drill set. And mounting tape. Gave up when drill set was made unavailable.

I was happy with this doorbell until it stopped working properly almost exactly a year after I bought it. It keeps disconnecting from my wifi (which is consistent and close to it and unproblematic for other devices in my home). The quick fix is to unplug the battery and reinsert it, whereupon it immediately reconnects itself to wifi. Ring did try to offer some support, such as a hard device reset, but the problem persists. This is an expensive device for just one year and, of course, the warranty has expired. I'll be buying a Blink doorbell as a replacement.