I am really tough on vacuum cleaners. I have 2 large german shepherds that shed massive amounts and track in dirt, mud, leaves. I use my vacuums every single day so I really go through them. This is my 5th Shark...I keep buying them because they really clean well. They really are durable, I have so many because there is one on each floor of my house and one at our mtn. cabin. This one is by far the best at cleaning but there are design flaws that I hate. Pros: Sucks up pet hair from everything. You can not find a dog hair when I'm done. I've also used it for my car. Works great. The bagless container is much larger than three previous Sharks. I can vacuum our main floor 3-4 times before emptying. My old Sharks I had to empty after every room. Yes, my dogs shed that much. The brush roll is self cleaning. The old brush rolls would wrap my hair, my daughter's long hair around itself and I had to cut the hair from the brush roll. I have not had that problem with this one. Cons: the electric cord is shorter than the previous models. Not a huge deal for me, just a little more of moving the plug. What I HATE tho is what my first Shark model had... The hose is short and not super "stretchy" so when I want to get underneath things or do the stairs, the vacuum falls over. My 4th shark had a longer house and when I pulled on it the vacuum would not fall over. I have hit my ankles, knocked over things on tables and scratched the wall because I haven't trained myself yet that this vacuum WILL tip over when using the hose. I hated that in my first Shark and I hate it in my 5th. I know I will get used to it again and I really like how will this one cleans so I'll tolerate the tipping. But my 6th Shark I'll check out to make sure I don't get another tipping one.

Vacuum works well, but it's the loudest Shark that we've ever had. They've shortened the cord length to 25 feet, making it a pain to use for us. Our other Shark vacuum's have a 30 foot cord.

No matter what was sent to me this is a great vacuum. It could such a golf ball through a garden hose it has such power. It did suck up a sock which was under the bed....it took a while to get the sock out of the hose. This was suggested as a replacement for for my previous Shark model, which was no longer available. The one drawback of this design is that you cannot remove the front of the ZU62C model to vacuum under tight spaces (which my other one did). This is a problem when you want to clean under furniture. I had to use the hose, only to suck up the sock under the bed. I do wish this one could had the removable front. Now I'm back to struggling to clean under furniture. The rolling brush is great on hardwood floors and tile floors. It truly sucks up dirt. For those who are complaining that the cannister gets full too quickly- I think that you may have never had a vacuum that cleans this well so there my have been more pet hair in your home than you thought. I think that the cannister is almost too large because it gets quite heavy when it is nearing a full capacity. Now back to the problem of what I was sent... that is, if it is really a problem. I just hope that I am not missing out on features that are available on the model that was advertised and not available on the model that I have.

I wish it had another extension rod. To reach higher areas.

I have been trying to find a replacement for my Shark rotator that I have had for years. I have even purchased other Shark's and they just weren't good enough. This one is! It has a huge dust cup, the hose is easy to remove for above the floor cleaning and the long hose keeps the vacuum from falling over while I'm cleaning furniture and dusting. Being able to adjust the suction means I can vacuum my throw rugs as well. The roller doesn't get wrapped with hair either. My rotator needed the roller cleaned every time I used it so that is wonderful. If it had headlights it would be perfect. I'm working on a solution for that with clip on cap lights! I am very happy with my purchase and this seller.

Works well on carpet and hard floors. Love the self cleaning roller! It's a little bulky and heavier than my previous lift away Shark vacuum, but it works great! Very satisfied. I just hope it lasts longer than my other Shark. My motor blew in my previous Shark lift away after 7 years.

I'm giving this a cautious 4* review for now as I've heard and read some not favorable things towards this vacuum. I also need a longer period of time with it to fully grab my allegiance. This is in essence a Shark vs Dyson comparison (hence my picture I've provided showing that I in fact have used both). It will more than likely be a bit "wordy". A little background. I was a Dyson loving gal. I owned a DC14 (not pictured) brand new bought in the mid 2000's and loved it. Only thing I ever had to replace on it was the suction hose after approx. 10 years, which was both inexpensive and easy. My son now has it and it's still running since I decided I wanted a newer model. Turns out that was a mistake. The UP14 in that picture has a cinetic ball, cool. Box said no filters to change- false. I've owned it about 3 years, bought it refurbished and only had a 6 month warranty on it, so can't claim the 5 year one, but given the original one I owned didn't think much of it. Last week I was vacuuming when it suddenly went from full suction sound to muffled and there was a burning smell. I unplugged, checked, didn't see a clog but decided to leave it alone until a few days later when I realized the filters inside the ball thing. Before spending the $$ per filter I removed one, had it lying on it's side and turned it on to listen to see if that helped any...a flame *poof* out about an inch from it (I had the ball covering off still). I immediately shut it off and it has since had it's electrical cord cut. So for Dysons, I don't know about the stick, but avoid these ball things, just my advice. Upset by this I began the arduous task of finding a new vacuum and reading reviews...I start with the 1*'s first to look for patterns. As I became more frustrated trying to choose I searched the Sharks since they're supposed to be comparable to Dysons. Then after the task of debating with myself I finally settled on this one. First impression is the shape of it is weird to me, as you can see it's shaped much differently than the Dyson. Now I will list a few comparisons based on my personal thoughts: -shark has a smaller vacuum head than Dyson. I like the larger head, but the smaller one can fit into some areas easier. -shark has a much larger dust cup. I usually have to stop/start the Dyson 3-4 times, the first time I used this it was 3 times, but that's out of habit and seeing how much was actually in it. I suspect I should be able to cut the dumping down to twice at most. -shark has a shorter cord. This is a minor annoyance because I have to pick an outlet and hope to cover what all I want to vacuum, otherwise I have to shut it off and plug it into a different outlet. -shark has a suction strength adjuster, which is nice -sharks dust bin can be dumped from both the bottom and the top. Dyson was bottom only. I used to get fur compacted in the Dyson cup and had to use a flexible school ruler to reach up in it to help get fur dislodged and into the trash. I tried it on minimum and maximum suction. I noticed minimum had fur freely into the cup so easy pop the bottom and it all came out. On maximum it mostly collected on the top so I had to open that to clear it, but still much easier to clear. This will be a learning curve as to which suction strength seems to work best for me. Maneuverability...well if the Shark seems hard to move that suction adjuster comes in handy, the more you open it the easier it tends to move. My carpet isn't super thick plush and I've been, for the most part, okay with it on full suction. Sometimes pivoting is a little rough, but not really at the same time. Admittedly I have not tried using the hose yet. At this point I'd actually lean towards the Shark actually having more "picking up" of the fur and sand (I live in Fl, we don't have dirt, we have sand in our yards) embedded in my carpet power than the Dyson. Months ago I had put powder into my carpet for fleas and didn't really notice it coming up after a few times with the Dyson. When I ran the Shark I noticed powder in it (that's also partly why the dust cup in the picture looks a bit dirty was from that). I've used it daily since I've gotten it, am always surprised to see the amount in it...my dogs a husky/shepherd mix, he sheds a lot. I haven't seen any of my hair wrapped on the brush bar (my hair is past my shoulders and I shed a lot lol). So, for the moment, Sharks winning over that Dyson. If I change my mind over the course of time and I remember I wrote this review, then I'll update it.

This review is specifically about the “Shark Navigator Zero-M Self-Cleaning Brushroll Pet Pro (ZU62) Upright Vacuum”, or the “ZU62” as it will be referred to herein. I bought this ZU62 upright vacuum cleaner as a replacement for my rather old Hoover “TurboPower 7400 Savvy” with “WindTunnel technology”, which I always thought was a good vacuum cleaner that got the job done and holding up to normal use over the many years without much in the way of failure (I do recall having to take it to a Hoover repair shop once for some kind of malfunction). In fact, I bought this ZU62 the day after I had bought another one to replace my elderly mother’s broken Hoover upright, and was impressed enough to decide to replace my own Hoover with the same model. I will endeavor here to share some details about this ZU62 that might be more difficult to find elsewhere. First, this ZU62 is a “bagless” vacuum cleaner, meaning that it has no bag and you never need to worry about replacing a bag as the suction slowly diminishes as the bag fills up. I think “bagless” has become the normal design for domestic vacuum cleaners, and indeed my old Hoover 7400 was also bagless, although it also came with a cartridge that allowed using a bag if the owner really wanted to (I always used mine in its bagless configuration). I will say right off that this ZU62 does a noticeably better job of preventing vacuumed dust from getting back into the air….after using my old Hoover, I could always smell a certain dusty odor in the house, but after using this ZU62, I smell no such odor. Anyway, all vacuumed dirt/dust/small objects end up in a so-called “dust cup”, which is an easily and quickly removable cartridge, with a handle on its top. This dust cup actually holds quite a lot of dirt/dust, and is made from clear plastic, so you can see, by peering through the thin layer of dust that sticks to its inside surface, how full it is, and whether it needs to be emptied. Pressing a button releases the dust cup cartridge from the so-called “vacuum pod”, which means the main body of the vacuum cleaner. Then you just hold the bottom of the dust cup over a trash container, using that handle on its top, then with the other hand press a second button that releases the bottom lid of the dust cup so all the dirt drops out into the trash. Close the bottom lid (it snaps shut) then replace the dust cup cartridge onto the vacuum pod (it also snaps in place), and you are good to go again. A few words about the technology of the dust cup. The air coming in from the vacuum hose, either directly or from the “brushroller” assembly at the bottom of the vacuum pod, enters the top of the dust cup cartridge. Note that the hose does NOT need to be detached in order to remove the dust cup cartridge for emptying; the hose snaps into a receptacle on rear of the vacuum pod, and an airtight fitting docks with the rear of the dust cup cartridge. The dust laden air enters a ‘separator’ at the top of the cartridge, which is a circular chamber with a conical plastic “lint filter” inside. The motor pulls air down from the lint filter through a plastic tube that passes through the center of the dust cup and out the bottom, and this causes the incoming dusty air to rapidly swirl around inside that circular chamber. The shape of the chamber and the conical lint filter results in the dusty air swirling from the bottom of the chamber upwards towards the top, where there is an opening on the side of the chamber and the dust gets flung out through this and, robbed of velocity, falls into the dust cup itself. The air at the top of the chamber decelerates and passes through the conical lint filter, out through the aforementioned tube, and down out of the bottom of the dust cup cartridge, into the bottom part of the vacuum pod. Here, the mostly clean air gets pulled through a foam filter, followed by a felt filter, then down to cool the motor, before finally exiting the lower front of the vacuum pod through a HEPA filter. The vacuum separator, plus the three passive filters, is why the air exiting the ZU62 is so clean; SharkNinja (the designer and manufacturer) claims that this scheme removes at least 99.9% of the vacuumed dust before blowing the air back into the room. The ZU62 user’s manual states that the three filters are designed to be cleaned using cold water only (do not use hot water or add cleaners, soaps, etc). They recommend cleaning the foam and felt filters every three months of typical usage, and the HEPA filter should be cleaned once every year. All three filters need to be air dried for at least 24 hours before they are put back into the ZU62. The manual suggests actually replacing the filters about every 2.5 to 3 years (when I purchased my ZU62 I also ordered one set of replacement filters). The ZU62, as do most upright vacuum cleaners these days, uses hoses, both internal and external, to route the vacuum air to and through the machine, rather that using inflexible ducts and such. So, vacuumed dust from the “brushroller” assembly immediately passes into a flexible hose that passes under the vacuum pod and to a hose fitting at the lower rear of the vacuum pod, just above the two wheels. Here, the metal “wand” tube snaps into the fitting (a button releases it) and it passes up the entire back side of the vacuum pod to above the top of the dust cup cartridge. The top of the wand has another fitting, and normally the “handle” snaps into it (yep, another button releases it). So, the vacuumed air is now up at the top of the vacuum cleaner and passing through the bottom edge of the handle. Here another flexible hose exits the handle and hangs down the back of the vacuum cleaner, making a bit of a loop before coming back up and plugging into the aforementioned port on the rear of the vacuum pod which goes into the dust cup cartridge. There are a couple of “C” clips that hold the hose up against the rear of the vacuum cleaner, releasing the hose easily when you want to use the hose and/or the wand to do some cleaning of things besides carpeting. This is all fairly conventional, but many little details of exactly how it is designed make it nicer and more convenient to use. The ZU62 has very simple controls. At the top rear of the vacuum pod, just below where the handle usually goes, is a red rocker switch; its positions are OFF, HARD FLOOR, and CARPET. There are no pedals to push, or levers or knobs to move in order to change modes, something that many other upright vacuum cleaners require the user to do when transitioning from a hard floor to a carpeted area, or from a hard floor to a throw rug, etc. Of course, the brushroller does not run when in HARD FLOOR mode. When in CARPET mode, the brushroller runs except when the vacuum cleaner is completely vertical; you will naturally tilt it back somewhat when rolling it around on carpeting, and this starts the brushroller spinning. A large green indicator lamp on top of the brushroller assembly illuminates to show when the brushroller motor is running. I should mention that the brushroller is designed to be self-cleaning. If vacuuming on carpets that have a lot of human or pet hair, most vacuums’ brush rollers will accumulate the hair, all wound around the rollers. But on this ZU62, the roller design and the assembly into which it is housed are designed to automatically discourage the hair from wrapping, and if it does wrap it gets automatically removed. The user’s manual says that if it seems some hair has managed to wrap itself around the brushroller, just let the ZU62 run for a while longer, and in most cases that wound up hair will be removed and vacuumed into the dust cup. However, in case some uncooperative hair does manage to get on there to stay, the bottom of the brushroller assembly has a couple latches that allow the base to be removed, allowing you to go in with pointy scissors to cut that hair off the roller. One thing about this ZU62 that I don’t care for is the absence of a headlight on the front of the brushroller assembly. My old Hoover had such a headlight, and I really notice how much I miss it when using this new ZU62. Another thing about this ZU62, when being used to vacuum carpeting, is that the mechanical coupling between the ‘upright’ part (the vacuum pod) and the base (the brushroller assembly) is designed to pivot both forwards and backwards, but also sideways. SharkNinja refers to this feature as “swivel steering”, and while it seemed a bit awkward to me at first, I found that soon I began to appreciate its utility. By twisting the handle a bit to one side or the other, the brushroller will aim off to one side or the other relative to the vacuum cleaner itself, and this is indeed handy when vacuuming around furniture and objects, where otherwise you would need to pull the vacuum back a ways and approach the area to be vacuumed from a different angle. Back to using the ZU62 for vacuuming things other than carpets……because of the ZU62’s flexible design, you can mix and match the accessories, the hose and the wand/handle; all of their couplings are the same size and type. So for example, you can undock the wand/handle from the vacuum pod and use it by itself to vacuum up loose items. You can also snap on any of the accessories to the end of the wand. Note that the design of the ZU62 hose is such that the end of the wand can reach up to 12 feet away from the vacuum cleaner itself, making it handy to leave the ZU62 in one place while you use the hose end or the hose and wand to vacuum various things around the room, or to reach up to vacuum cobwebs from the top of the walls where they meet the ceiling, etc. You can detach the handle from the wand and snap on any accessory for tasks such as dusting, crevice cleaning, etc. My gripe with the ZU62 in this regard is that there are quite a lot of accessories for this machine, but it only comes with three of them; the “Duster Crevice Tool”, the “Dusting Brush”, and the “Upholstery Tool”. I like the design of the Duster Crevice Tool, since while it is mostly just the same as any other vacuum cleaner crevice tool you might have used, it has a sliding dusting tool that surrounds it and which can snap into detents up near the hose fitting (to keep it out of the way), or near the tip (where it can help loosen dust along the edge of a crevice), or it can also be easily slid past the second detent and completely off of the tool. The Dusting Brush is just like the same tool an any other vacuum cleaner; just a set of soft bristle brushes arranged in a ring through which the vacuum cleaner sucks air. The Upholstery Tool is much like the Dusting Brush but without the bristles; instead, it has a set of thin ‘grippy’ microfiber pads that are apparently supposed to grab into hairs and such that are partially stuck into furniture fabric, pulling them loose and allowing them to be vacuumed away. I was not too fond of the design of the ZU62 in regard to its storage of these accessories; it has only two fittings designed to dock with and hold various accessories, so I guess you just have to stow the third accessory somewhere else. By comparison, my old Hoover had a clever compartment on its top front into which all the smaller accessories snapped into holders; all accessories came with that vacuum, and they all stored right on the vacuum cleaner itself. I think SharkNinja might have done a bit better in this regard with this model. In addition to the included accessories, the user’s manual mentions some others that you can order. These include a wider version of the Upholstery Tool, a Hair Removal Multi-Tool (a single convertible tool for cleaning tough pet messes such as hair on carpets and upholstery and bedding), a Pet Power Brush for both pet hair and ground-in dirt from carpeted stairs and upholstery (I ordered one of these, since my Hoover had a similar one and I used it often). The ZU62 has a 24 foot long power cord, which wraps up between two hooks on the side of the vacuum pod. The top hook flips down to instantly release the power cord without needing to unwind it. The first two feet of the cord go from near where the motor is, up to where the handle and wand fit together, and this makes it easier to manage where the cord is while you move the ZU62 around vacuuming. This results in about 22 feet of useful power cord length, although you can unclip the cord from the handle’s little hook if you really need that extra 2 feet. The ZU62 is 45.5” inches tall, from floor to top of the handle. When resting fully upright on the floor for storage, it occupies exactly one square foot (12” x 12”) of space. It runs on 120VAC, 60Hz (not on 50Hz apparently). It uses 1,150 Watts, pulling about 9.6A from your wall socket. As such, it should work just fine on any household circuit (some vacuums pull well over 12A, so turning other things on that are on the same circuit (typically 15A) can cause the circuit breaker to pop); not much chance of that happening with this ZU62. This ZU62 is noticeably quieter than my older Hoover. It is also considerably lighter in weight, although it appears to be at least as ruggedly designed and constructed as the older machine.