Our customers say Excellent
4.53
out of 5 based on
76083
reviews
Customer Reviews
4.2 out of 5
186 customer reviews
5 Stars
60%
4 Stars
20%
3 Stars
9%
2 Stars
2%
1 Stars
9%

Filtered to: 4 Star Ratings

Sooty


Third Party Review
Reviewed: 2025-03-21
Gets hot very quickly.

This laptop was easy to set up right out of the box and does everything I want it to. The only problem I have with it is the fact it makes a horrible noise as it gets hot very quickly. I have had to purchase a cooling pad to use with it. Delivery too much longer than advertised, mainly due to the fact it was shipped from China. I thought that this laptop would be manufactured in the United States, not in China.


Bill dodg


Third Party Review
Reviewed: 2025-03-21
I’m grading to a New pc

Explorer was slow and basically did not work do I down loaded chrome and now the pc runs well. Also the auto cloud was not what I wanted and when setting up the pc for the first time it loaded lots of junk I was trying to get away from getting a new pc. Then trying to disable the cloud function is difficult and lastly now I haven’t been able to delete the junk files that were sent to the cloud. All making me unhappy with lots left to do change over to the new pc. Oh then you will need to buy an expensive cord to use the USB-C connection. Actually I need to buy three, one to download from my phone. One for the internet. One for usb to usbc


KL83


Third Party Review
Reviewed: 2025-03-21
If you need fast give a while.

Only big issue was shipping. Everything else so far is great!


CWky


Third Party Review
Reviewed: 2025-03-21
New laptop

Wanted something to browse the internet, download photos , etc. This foot the bill


Zwheat


Third Party Review
Reviewed: 2025-03-21
Good Personal Laptop

Its a nice basic laptop for home use. Mine did not come in silver as I expected and absed on the picture. It's fast, and responsive. Keyboard is loud and mousepad is clunky.



Angodun


Third Party Review
Reviewed: 2025-03-21
Camera

It is a great machine, except after first updatei can longer make the camera work


RonM62


Third Party Review
Reviewed: 2025-03-21
Excellent Arrival

PC arrived with everything my student needed and much more.


MommieEsq3


Third Party Review
Reviewed: 2025-03-21
Power Punch for the Price

[This review was collected as part of a promotion.] The laptop is thin but a little bit on the heavy side. However, it is still very portable. The internet connectivity is stable and fast. The processing speed is great and allows for fast streaming and typing up papers a breeze. The sound qaulity of the speakers is good and works well when on a zoom call or streaming music. The wide screen makes watching moves possible and battery life is ok, laptop lasted about 4 hours before needing another charge. At this price point it is a pretty good buy as opposed to a netbook or chrome book.


ReviewedByPhil


Third Party Review
Reviewed: 2025-03-21
Good for work, school, and play

[This review was collected as part of a promotion.] This laptop contains recycled materials and ocean-bound plastic demonstrating HP’s commitment to sustainability while creating a beautiful and durable product. It has two USB-A, one USB-C, HDMI, and combo headphone/microphone jack. The 45W power brick is compact, charges quickly, and the battery can last over 11 hours. The laptop weighs 3.5 lbs and travels well. Inside are a Quad-core AMD Ryzen 5 7520U 4.3GHz max APU, integrated Radeon 610M graphics, 8 GB RAM, and 256GB SSD. Windows 11 Home is pre-installed, and there’s 190 GB of free space out-of-the-box; for additional space, attach external drives via the USB 3.2 ports for up to 5GBps transfer rates. The computer is responsive when running applications, browsing the web, and performing typical computing tasks like word processing and spreadsheet work. There’s a 2.1 MP webcam with built-in privacy cover and dual-array microphones for video conferencing on-the-go; its resolution is 1080p with good image quality and audio captured was clean without any background noise making it a good option for virtual meetings and live streaming. The screen has narrow bezels and is not a touchscreen. It has a 60fps refresh rate at 1080p FHD resolution, but lagged in games with high graphics demands. Watching video content, however, was very smooth. Its anti-glare coating reduces reflections and improves visibility in bright light, though lowers contrast somewhat. The panel’s 6-bit color depth can look washed out and may not be accurate enough for artists and content creators, however, you can get around this by connecting an external display. It is very quiet even with its CPU fan running. The small speakers on the bottom performed great, with clear and crisp sound, and the trackpad is large and responsive to taps, swipes, clicks, and multi-point gestures. The keyboard has soft, springy keys with large lettering, however, is not backlit. Overall, this laptop is good for work, school, and casual use. The screen is large but still portable and lightweight. It boots quickly, has lots of battery life and decent processing power.


bob12112


Third Party Review
Reviewed: 2025-03-21
Great Little Laptop

[This review was collected as part of a promotion.] This is a nice replacement laptop for me. The design is sleek and the laptop is lightweight. I can easily take it on the go without being bogged down. It is a basic computer with no fancy bells or whistles but the processor is quick and it is great for my everyday use. It came with Windows 11 preinstalled and set-up was very easy. The only issues I've had is that the number 2 key on the numeric keyboard has not functioned properly since day one. I am going to contact HP warranty service and will update my review when I see how this issue is handled.


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