Sarah Derby
I had a Roomba robot vacuum for 3 years, I hated it!! I have used Eufy more in the month that I have had it than I ever ran my Roomba! This vacuum is amazing! It gets the every day dirt off my floor, we have a golden retriever and it is amazing at picking up her fur. I haven’t had a problem with it getting stuck anywhere and it always finds home! I run it almost every day, i highly recommend this vacuum!
Jill Woot
Amazing vacuum. No robot vacuum is going to like cords or tassles. Otherwise, you just take it out of the box and push GO. Eufy has made heavy shedding, dander, and dirt from our dogs (and us!) on wood floors more manageable, and our house feel nicer! Amazed at how much hair and grime it removes. We have had this vacuum for about 6 months now and use it 3x a week or so. Easy to empty and clean. After a few months one set of spinners broke, but it comes with a spare and was easy to clip on a new one. I also think that was our fault for leaving our hassled rug out a few times when we first got the vacuum. We eventually replaced the rug because we love eufy that much!
Racheal bayn
Love this thing. Works great for in between deep cleans.
Willene
We purchased this model in July 2019 (new) and liked it so much that we bought a second one in October 2020 (refurbished). The first one (new) has been steadily working with no issues. We use it on carpeted areas (bedrooms) on max suction and it's crazy how much dirt gets picked up. We use the second one (refurbished) every morning on standard suction in the common areas (living room, kitchen, dining room), which are bare floors. We have a german shepherd and the amount of fur this thing picks up makes me so glad we got it. I love not having to sweep every day!! We did run into an issue where we noticed the second one (refurbished) had become much louder than it was when we first received it. I contacted Eufy support and they sent me videos on how to take it apart to troubleshoot it. I followed the instructions but it didn't solve the loud noise issue, so Eufy support ended up sending us a replacement. They were very punctual and helpful! I have turned into a Eufy customer for life.
dtake5
Awesome. Just awesome. I was told that robot vacuums are a waste and everyone takes them to the thrift store. Number one. I haven’t seen them there. Number two. This Eufy is awesome. Talk about a game changing device. I was trying to reduce cleaning hours for me and my wife and came across one of these on a prime deal for $120.00 I think. Sooooo worth it. It picks up Australian Shephard hair and cat hair and terroir hair and dust and dirt and crumbs and OMG everything. Except leaves. Hehe. Dunno why but this thing sucks at leaves.
Jalayna Hooten
The first question I asked myself was, “Why have I not had this thing until now?” I’ve only used it for two days, so we’ll see how well it works in the long run, but I absolutely love it! It cleaned up all the little crumbs and dead bugs that were under the kitchen cabinet, dusted the floor that was under furniture that hadn’t been moved in probably years, and when the battery got low, it found it’s charging base and plugged itself back in. I haven’t used the auto time setting yet, so I can’t say anything about that feature. UPDATE: Still going pretty strong after a month of usage. It doesn’t quite clean as long as the description says it will. Closer to 60 minutes of clean time There was an incident where it over a spot that had some unravelled carpet...the strands got tangled up really badly, pulled some of the carpet off the floor, and I ended up having to replace one of the little fan brushes in the vacuum. It was an easy fix, just of kind of annoying. My only complaint is the noise. We usually have it going some time after supper when we’re watching TV or something, and the vacuum is almost too loud to ignore. Still highly recommend, and would definitely buy again.
bobbiesgirl
My sister and niece both told me I had to get one of these vacuums and they were right. Not only are they fun to watch rolling around doing its thing, but it is amazing how much they pick up. And I don't have to push my vacuum hose around. It also goes under furniture that is tall enough, which I didn't usually do, but it will not go off of stairs. There is a remote that you can control the direction and send the vacuum back "home" to its charging station. Compared to a Roomba for at least twice the price, I am very happy. It can even be set to self start on a regular time schedule. Great for people with mobility issues or other physical limitations. The cons: sometimes get stuck trying to get under furniture that may be almost high enough for it but not quite or caught up on cords, especially thin charging cords if not picked prior to it running. I wish the maker would figure out how to have a stair version. Bottom line I love it.
Jennifer
We have three of these vacuums that we have owned for 4 or more years. They do an excellent job of keeping the dog and cat hair to a minimum. I just bought one more (we have one on each floor). They arrive charged and with extra brushes and filter. It is ready to go all you need to do is pull it out of the box and turn it on. The remote is easy to set up the time and schedule and all you need to do with the charger is to plug it in. It will look like it’s randomly cleaning a room - don’t worry let it go it will eventually cover the entire space. Don’t hesitate to call customer service if you have a question. They are knowledgeable and quick to answer.
Jim Ingram
We have a cat and are in a high-dirt rural area, and very seldom vacuumed in the past. It took four or five sessions before we started seeing less than a packed-full dust bin, but he's persistent. You'll have to Eufy-proof your house -- watch for places where he gets stuck, and raise objects that are short enough he'll try to climb over, or put barriers where he'll try to get under. You'll figure out where these are during the first few uses. Also, you'll definitely need to gather up cords in dark places he can go but you can't -- like under the cedar chest, the bed, etc. When he gets tangled up in them, his rotating dust brushes will pop off and get left behind. Then it's like an Easter Egg hunt. But no damage is done, and they snap right back on again. He works really well on both bare floors and our Berber carpet. The remote control is definitely a plus (we're smartphone-phobic and didn't want to have to use a smartphone app instead. If you already are smartphone-addicted, look for a different model, the 11S has no smartphone capability.) This is our first robotic vacuum, so maybe we don't know how other brands/models work in comparison, but we love our Eufy 11S -- even the cat! A great first purchase at a great price, nothing "entry-level" about it.
george
if you’ve never had one like myself it’s hard to compare but I have to say every day I come home it’s on its charger and full from vacuuming during the day. I’m amazed to see how full the tank is every day. If you’re wondering if it’s worth the money,, it absolutely is.