Our customers say Excellent
4.53
out of 5 based on
76079
reviews
Customer Reviews
4.0 out of 5
100 customer reviews
5 Stars
55%
4 Stars
16%
3 Stars
13%
2 Stars
8%
1 Stars
8%

Darrell Quick


Third Party Review
Reviewed: 2023-08-15
Phenomenal navigation.

OK, I felt like I was taking a chance on buying this vacuum. It has some great reviews as well as poor ones. After letting it "map" my house and using it to vacuum twice, I'm sold. It picks up dog hair really well. It is quiet, which concerned me, as I was afraid it wouldn't have much suction. It did, however, appear to vacuum the same volume of dirt as the vacuum that it replaced. A "Neato", if you're interested. I was hoping that this was the latest model with edge clean. It was not. Although the add had pictures of that model, in their defence, nowhere in the written description did it say that it was the edge clean model. Having said that, I have to say that it worked so well that I decided to keep it. The only thing that still concerns me is it's longevity. I hope it lasts a good long while. If it doesn't, I will edit this review. At this point though, I have no complaints. It has met and exceeded my expectations. I give it my recommendations.


Kindle Customer


Third Party Review
Reviewed: 2023-08-15
Love

I love this! I have four birds and this works so well keeping up with the mess! I highly recommend


Jeff K


Third Party Review
Reviewed: 2023-08-15
Great little vacuum!

I'm really impressed with this little sucker (literally)! This is my first robot vacuum so I have nothing to compare it to. For me the pros were: good battery life, plans a route so no waisted time going over the same spot, cleans both rugs and bare floors well, and easy to empty / clean. Cons: really only one - we have a tri-level home and move it from floor to floor. The issue is this unit will only map one floor at a time. So we are constantly relearning new maps. I think Shark could fix this with a program update, so hopefully that will happen in the future. Otherwise I'm extremely happy with it. Oh and got a surprise the one I ordered had two side brushes but they sent me the upgraded version with one brush and a air jet which cleans much better along a wall. BONUS!


Sandra J. Williams


Third Party Review
Reviewed: 2023-08-15
Cat hair gone!

Can't believe how much cat hair this vacuum cleaned up!


momma of 4


Third Party Review
Reviewed: 2023-08-15
We love it!

We had bought a very expensive back to him about five years ago, which was still working fabulous! However, we are seniors, and it was hard for me to push with the intense suction it had.Our daughter and son-in-law got one at Christmas and loved it for their all wood floor house! So we decided to order one also and this was the best price of anywhere we found! It is super easy to use, and really pulls that dirt out of the carpets and off the wood floors! It’s truly amazing to watch them work, but then again, I am a senior!



LSainz


Third Party Review
Reviewed: 2023-08-15
new to the Robot Vacuum

this is our first and it is a refurbished. I thought I ordered a new one but based by the packaging a plain box instead of a factory box. I we have it programed and set up so far it appears to be working well. It is a week old so not much to review other then it is working as intended. The Debrie that it has picked up is pretty amazing to see, we have 2 inside dogs and clean up regular, this is the main reason to getting the Shark.


Scott Jeffrey


Third Party Review
Reviewed: 2023-08-15
Awesome timesaver

I can't believe what a great job this does. It may miss a corner just because of its shape but the overall coverage is impressive. It pretty much takes care of itself, I just empty the dock bin once a month and those takes care of the whole house vacuuming. It's quiet enough to run at night or when watching TV, it's even a mellow enough noise that the cat got used to it after the first use.


Noreen Heikes


Third Party Review
Reviewed: 2023-08-15
Everybody needs this!

I ordered this to replace a much earlier model Shark robot vac that I basically wore out. It was a wonderful and cleaned our large farmhouse full of kids, dogs, farmers and the occasional lamb daily for several years. Customer service was excellent, so I was confident to purchase this newest model to control the sand, cat hair, kitty litter and houseplant leaves in my current home.I received the vacuum quickly and it was well packed. Setup, including unboxing, scanning instructions, connecting the robot and starting it charging took less than 10 minutes. The app guided me clearly through every move, even though I am not very techy.After charging for a few hours, the app indicated that the vacuum was ready to explore, so I tapped the indicated place and the robot set off around the house. Within a short time, it was finished, and the map was very accurate. I labeled the rooms (drag and drop, took 2-3 minutes) and scheduled cleanings. I sent the bot to start cleaning, and it quietly and systematically cleaned the first couple of rooms, returned to base and emptied, recharged, and resumed cleaning.The robot rarely bumps into anything, and cleans very quietly. The base that empties the robot is a bit noisy (sounds like a regular vacuum cleaner), but it is quick and tolerable. So far no issues with my long hair wrapping around the brush roll, and the cat appears to approve.This device will help my house look spotless with basically no effort in my part! I don’t know how people live without one.


Sarah K.


Third Party Review
Reviewed: 2023-08-15
Don’t hesitate!

I previously had a Coredy vacuum and that was not performing well. I decided I needed an upgrade and I did a lot of research on different options. I eventually landed on this vacuum. It had all the features I wanted and more! I am extremely happy with this robot. I have a home with two dogs that shed and this vacuum picks up the dog hair with ease without getting hair wrapped around the roller brush. This is truly a set it and forget device. The only negative is that because it’s so tall, it doesn’t fit under any furniture so I have to use a swifter to clean under my furniture. This was a major upgrade form my Coredy vacuum and I am very happy with this purchase.


Customer


Third Party Review
Reviewed: 2023-08-15
Happy with my purchase

After having another robot vacuum that would just head in random directions, I find the house mapping and row by row cleaning to be an excellent upgrade, it never really bumps into the walls much anymore. The cleaning seems much more thorough, not really missing anyplace like the random direction one did.It can still be interrupted by random small items like a cat toy or a child's action figure.The anti-hair roll works good but not perfect.The feature of returning to its base to empty or charge the battery then resuming the job works great.edit: even with the drawbacks, it's still a lot less maintenance and doesn't miss places, and the self-emptying is an essential feature, so I changed my rating to 5 stars.


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