Our customers say Excellent
4.53
out of 5 based on
76083
reviews
Customer Reviews
4.1 out of 5
82 customer reviews
5 Stars
57%
4 Stars
21%
3 Stars
6%
2 Stars
3%
1 Stars
13%

Filtered to: 1 Star Ratings

Greg M


Third Party Review
Reviewed: 2024-10-16
Refubished? Didn't work right out of the box! ...

Refubished? Didn't work right out of the box! Then all kinds of problems returning it! Awful!


Walter FuchsWalter Fuchs


Third Party Review
Reviewed: 2024-10-16
Battery deffective

Battery of Surface Pro 4 Serial Nr 1724 128GB 043508361153 after a few months out of order.What to do?


Ghmerrill


Third Party Review
Reviewed: 2024-10-16
Defective right out of the box

Right side screen sensors are non functioning right out of the box. One would think that "refurbished" would include a functionality check.


ruokun


Third Party Review
Reviewed: 2024-10-16
The pen need battery change when i first got it ...

The pen need battery change when i first got it.The surface have responding slow problem.And it can not use for a long time without charging.


Customer


Third Party Review
Reviewed: 2024-10-16
Bad quality

The surface is not workinf after 3 month of usage. I went to a microsoft store and they are not under warranty. A waste of money



James D.


Third Party Review
Reviewed: 2024-10-16
Doesn't reboot

Even after trying to reboot from Flashdrive. Waste of time and money shut these sellers down.


Mario


Third Party Review
Reviewed: 2024-10-16
A rip off. It’s offered as a refurbished with warranty when it’s not even a serial original product

A rip off. It’s offered as a refurbished with warranty when it’s not even a serial Product. It’s a prototype. Battery does not work, I called international Microsoft warranty and they inform serial number belongs to a prototype product that is not covered under Microsoft warranty. I’ll claim to Amazon


chuk


Third Party Review
Reviewed: 2024-10-16
Help

Pls I need help, how can I contact this people. I bought this product in August for school. I am in class right now and it freeze (can't respond to nothing). I miss a lot today already.I try everything nothing is working. Any help will be appreciated. I can only write a review.


John kloosterman


Third Party Review
Reviewed: 2024-10-16
Was 5 now 1 star...

Had unit about 1 year,. Everything was fine, all the sudden the unit can't recognize the c drive. Call Microsoft, no help. You send it in, pay another 400 bucks. To fix. Been sitting on my desk collecting dust for 9 months or longer. Great paper weight. Thanks Microsoft....


Sueannah FullertonSueannah Fullerton


Third Party Review
Reviewed: 2024-10-16
Sold locked school surface pro

Bought this as a Christmas gift for my teenager and was sent a locked surface pro from a school out of Australia, just be warned and do your research before buying.


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