The tablet was in excellent condition aesthetically, however, the function itself was off. Only half of the touch screen on the tablet seemed to work properly. I had to constantly flip it from horizontal to vertical in order to make selections on the screen. Maybe I received a refurbished one that was defective...

Areas of screen not responsive so unable to properly set up or use

Screen Key board has issues sometimes

Surface is a great concept except for the OS. Wait for the new Chromebooks with the app store.

If you are getting this for school, don't. The Surface is unreliable. It has plenty of bugs such as the software not responding. The surface pen also follows this issue, but it does do a good job of tracking the pen. If you want to get this for school go for a cheaper option, but if it's for work try a higher CPU because the m3 doesn't respond well.