Our customers say Excellent
4.53
out of 5 based on
76080
reviews
Customer Reviews

Wallyworld hear we come


Third Party Review
Reviewed: 2024-08-19
Poorly designed

Nice heat feeling, but the control part sits right up by where the heating pad sits on your neck. Very poor design. Love the product, but can't use it with the control part hitting me in the neck.


Mrsm0419


Third Party Review
Reviewed: 2024-08-19
Needs to stay on

Doesn’t stay warm long enough. It’s great while it’s hot.


A


Third Party Review
Reviewed: 2025-02-25
Disappointing

It’s not that weighted and it doesn’t get that hot it’s like wearing a jacket gets you slightly warmer than a regular jacket


Wallyworld hear we come


Third Party Review
Reviewed: 2025-02-25
Poorly designed

Nice heat feeling, but the control part sits right up by where the heating pad sits on your neck. Very poor design. Love the product, but can't use it with the control part hitting me in the neck.


Mrsm0419


Third Party Review
Reviewed: 2025-02-25
Needs to stay on

Doesn’t stay warm long enough. It’s great while it’s hot.



Lexi


Third Party Review
Reviewed: 2024-08-19
misrepresentation of product

The picture does NOT represent the neck portion of the heating pad. There is a small rectangle that covers only a small part of the back of the neck, and there is nothing that holds it against the skin. And it won't touch any part of the side of your neck. The shoulder portion also does not stay flush to the skin, and the click in front probably is helpful for one body type, and probably male. If you have a small or medium build the pad will barely touch your shoulders, and certainly not your neck. Looking forward to returning this and getting my money back.


SkyyBlu


Third Party Review
Reviewed: 2024-08-19
Dont do it

Don’t do it😩 All I can say if you want heat you have a better chance standing in the fake sun.


Jim


Third Party Review
Reviewed: 2024-08-19
Doesn't heat up at all

Did not heat up at all. Tried all the troubleshooting tips, no dice


DF


Third Party Review
Reviewed: 2024-08-19
Do Not Buy

This product is trash. Doesn't heat up at all. Don't waste your money.


Jess


Third Party Review
Reviewed: 2024-08-19
Terrible smell

I am using this for the first time and I have it on medium settings and all I can smell is a burning chemicals type of smell. Its terrible.


Track A Package
Issue(s) With An Order
Warranty FAQ
customer service

Have questions? We're here to help!