Great little machine, and a real bargain. It would be really helpful if the seller include a getting started guide, as the Microsoftinstructions and the set-up guide on the machine are not explicit enough.

include the pen. and no problem

The media could not be loaded. I am very dissappiointed from this purchase. The screen is faulty. The seller was nice and i was able to return it and get a refund

Bought a refurbished surface pro 4 from Freestyll ltd about 1wk ago... and so far all good. Arrived very well packaged (not original packaging, no manual but that's ok, came with a charger), looks like new, works fine considering it's only got 4GB RAM. Battery life seems ok but I think in general for this device not more than 3-4hrs. Screen is very very nice. Only issue is a slightly noisy fan. Tried heavily loading and COU temperature is ok, so no concerns at this stage. Will update later if I have any other problems.

The only thing is that table came with only one cable and not instructions book.

I would give this product 5 stars but the OS is different, will need a little time to navigate

Excellent tablet, on screen keyboard doesn't work for many applications makingm it not as easily usacle as my Android fire tablet. I might just not be good at using it yet. T screen is large and beautiful.

Received in great condition, looks brand new. My only issue has been a glitch with the log-on code. The face recognition technology is terrible compared to the apple, and it generally doesn’t recognize me to unlock, instead forcing me to type in a PIN number. Unfortunately, I keep getting an error code with the PIN number, so I have to sign in with my username/password everytime. Other than that, it works great.

I love the product itself but after time I’ve encountered some issues. I’ve had it for about 6 months & the battery life lasts me all but 2 hours. I’m having to constantly carry the charger around. Also now it won’t even start without it restarting itself every 2 minutes. Says it has encountered a problem.

The battery life is too bad, even can not sustain 2 hours for a movie if you turn more lingt on the screen. May be the reson is 'Refurbished'. So, if you could put up with the low speed M3, you should choose the really new one. The only thing I like it is that it never has a sound of fan.